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Sotera Health Services, LLC Manager HR Systems in Broadview Heights, Ohio

The Manager of HR Systems will oversee the implementation, maintenance, and optimization of our HR technology solutions. This role is crucial in ensuring the seamless operation of HR systems to support our strategic goals and enhance the employee experience. The ideal candidate will be a tech-savvy HR professional with a passion for leveraging technology to drive HR excellence. Essential Functions:

  • HRIS strategy and administration
    • Guides the overall HRIS strategy and roadmap. Stays informed of industry trends and new technologies and creates business cases for investment in HR systems
    • Leads all phases of functionality management, data maintenance, reporting, and other operations
    • Oversees the selection, implementation, and optimization of new or updated systems, reports, and HR dashboards/analytics
    • Leads Oracle HCM quarterly release process ensuring thorough regression testing and partnering with process owners to identify new functionality to be implemented
    • Maintains the integrity of the existing structure, security, and data
    • Oversees HR system integrations and the creation of new integrations
    • Ensures great customer service for employees, managers, and other system users. Investigates, troubleshoots, and resolves complex or escalated issues that arise regarding systems and data
    • Partners with Business Units, HR Operations teams and COE teams to ensure systems support efficiency and consistent administration
  • Data privacy and compliance
    • Establishes and enforces policies and procedures that ensure global data security, including GDPR, and SOX compliance
    • Manages system change control processes
    • Works with internal and external auditors to demonstrate appropriate controls are in place and completes actions to resolve any identified gaps
  • Team leadership and resource management
    • Leads and develops the HRIS team. Recommends and builds business case for appropriate resource levels tied to workload and strategy
    • Manages our external vendors and resources to maximize our return on investment
  • Operational Excellence
    • Oversees the effectiveness and efficiency of HR systems
    • Oversees creation and maintenance of documentation including standard operating procedures (SOPs), work instructions, system/integration configuration documents, data dictionaries and user guides
    • Creates collaborative relationships with vendors. Manages contract negotiation and administration

Minimum Qualifications (Education, Experience):

  • Minimum of 5 years relevant, progressive experience; minimum of 2 years leadership experience.
  • Significant experience managing implementation, integration, and administration of global HR systems

Other Preferred Qualifications:

  • Bachelor's degree in Information Technology, Human Resources, or a related field
  • Excellent verbal and written communication skills. Ability to effectively collaborate with cross-functional teams and present complex information to senior management.
  • Strong analytical and problem-solving abilities. Demonstrated ability to identify issues, develop solutions, and implement changes effectively.
  • Proven ability to lead and develop a team. Strong project management skills and the ability to manage multiple priorities in a fast-paced environment.
  • Proficient in HRIS systems (e.g., Oracle Fusion, SAP SuccessFactors, Workday), applicant tracking systems (ATS), and learning management systems (LMS). Strong understanding of data analytics and reporting tools.

Key Skills and Competencies:

Excellent computer skills; experience in ADP payroll software and Microsoft Office Suite; Oracle HCM Cloud knowledge a plus

Ability to influence across the organization

Previous experience with syst

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