Business Advisor/Bronx Business Tech Incubator (Continuing Education Specialist) -School of Continuing and Professional Studies

POSITION DETAILS

Lehman College, of The City University of New York, ranks among the top five institutions in the nation for fostering social mobility. A four-year Hispanic-Serving Institution in the Bronx, Lehman offers bachelor’s, master’s, and advanced degrees and certificate programs in the Liberal Arts, sciences, and professions. The College’s community-driven mission and notable academic programs attract a diverse, international enrollment of over 13,000 students who take courses on its 37-acre, tree-lined campus and online degree programs. Many thousands more community members benefit yearly from its active cultural, educational, health, and economic outreach programs and services.

The School of Continuing and Professional studies is currently seeking a skilled and dynamic Business Advisor to support entrepreneurs at the Tech Center, including those involved in cannabis-related businesses. Reporting to the Director of CUNY on the Concourse, the Business Advisor will play a pivotal role in offering comprehensive business support throughout the entire business lifecycle, including preparation, planning, launch, supervision, and expansion.

Key Responsibilities include but are not limited to the following:

• Conduct weekly one-on-one advisory sessions with incubator clients, evaluate client progress, and provide tailored support and guidance.

• Assistance includes business plan development; understanding analysis, preparation and structure of financial statements, such as cash flow projections, income statements and sources and uses statements; compliance; space acquisition; legal aspects of running a small business, automated and manual record keeping systems; human resource issues such as staff supervision and management, employee rights and responsibilities, professional development, and working with clients on market-related issues such as advertising, promotional functions, social media, surveys, and other related topics. Provide referrals as needed.

• Review technological requirements and assess the impact of technology and electronic commerce upon the prospective or existing business’ viability.

• With the goal of expanding the tech center services, manage the incubator recruitment. Oversee the admission process for new clients and manage all related paperwork.

• Design, coordinate, and implement all aspects of the Bronx Business Tech Incubator (BBTI) workshops, trainings, and networking events.

• Maintain client interaction reports using the school’s Xenegrade tool. Gather written feedback from assisted clients for program service refinement and promotional purposes. Provide data and program metrics to the leadership, fulfilling grant outcomes and reporting on the success of the Tech Center.

• Develop and implement marketing strategies to promote the incubator and its services. Assist with marketing, social media and website updates as directed by the leadership.

• Cultivate and maintain relationships with external incubator partners, including community-based organizations, to connect clients with valuable resources and opportunities that support business growth and development.

QUALIFICATIONS

Bachelor's Degree and four years' related experience.

• The position requires no less than four years of experience in private sector business or a related public technical assistance environment.

• Bachelor’s degree in business, entrepreneurship, or a related field.

• Proven experience in business advising, entrepreneurship, or a similar role.

• Strong knowledge of business planning, launching, and scaling strategies.

• Excellent organizational, communication, and interpersonal skills.

• Proficiency in using CRM tools and business management software.

• Ability to work independently and collaboratively with diverse teams and clients.

Preferred Qualifications:

• Master’s degree preferred.

• Knowledge and experience of the CUNY system and/or NYC government agencies.

• Familiarity with Bronx community-based organizations, economic development agencies and legal services.

• Experience in conducting workshops and training sessions.

• Bilingual (Spanish) a plus.

• Experience with cannabis-related businesses.

Work Schedule:

• Full-time role, 35 hours per week with flexibility to accommodate workshops, events, and client meetings.

Work Environment:

• Office at CUNY on the Concourse.

• Regular interaction with staff, clients, and external partners.

CUNY TITLE OVERVIEW

Administers Continuing Education and related external programs, assisting with program design, marketing, operations, and evaluation.

• Assists in developing programs and courses, analyzing course data and identifying opportunities for new and expanded course offerings

• Develops related marketing strategies, policies, and procedures and disseminates them to students, teachers, and administrators.

• Supervises operations such as registrar, bursar, data collection, and payment functions

• Designs outreach materials, web sites, catalogues, and other marketing vehicles; conducts marketing events

• Assists in the hiring and administration of program coordinators and instructors.

• Assists in collecting and analyzing course evaluation and customer retention data.

• Performs related duties as assigned.

Job Title Name: Continuing Education Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

$64,649 -$82,928

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).

CLOSING DATE

Review of resumes will begin August 23, 2024 and continue until the successful candidate is identified.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

28631

Location

Lehman College