Key responsibilities include managing a team of student work-study operators and production assistants, providing training and support to lab users, coordinating with customers on projects, and leading the development of new applications for digital fabrication that align with the organization's strategic goals. Develop new tools and workflows around IT data analytics Turn concepts and new product visions into reality, managing planning, processes, and project details. Define the protocol and establish a scope of testing required to prove and validate a concept. Meet complex challenges with an imaginative state-of-the-art approach supported by feasible solutions. Evaluate and implement new equipment Assist in the development of communication campaigns for internal and external audiences Ensure optimal functionality of all fabrication equipment and peripherals, including hardware and software support. Prepare materials documenting both end-user procedures and technical methods. Assist in the development of efficient digital file submission, processing, and troubleshooting Perform various administrative duties relating to the operations of production facilities Implement facility policies and protocols. Provide any additional support to ITL operations and all other duties as required. Bachelor's degree or equivalent Previous experience in digital fabrication productions. Two years minimum experience in 3D design software, including file creation and advanced design integrity troubleshooting. Operational experience with varied hardware or digital fabrication equipment, including setup, configuration, and deployment. An ability to be flexible, work as part of a team, and work independently are desired in this role. Ability to gather source information quickly with astute attention to detail. Willingness and ability to contribute to documentation, protocol, and knowledge transfer for efficient use of equipment. Strong organizational skills, data entry, and data management. Professionalism in communication skills with both faculty and students is a must. Advanced Knowledge Proficient in the use of CAD/Vector-based software (Rhino/AutoCAD/Adobe/Etc) Proficient in the use of Word Processing and Spreadsheets Experience or interest in fabrication software (Fusion 360/RoboDK/HAL/Grasshopper/Etc) Receive job submissions and optimize for material handling.