Opportunity Details

Full Time Quality Analyst III

remote

Outcomes. Delivered.

Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.
We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of Senior Quality Assurance Analyst - Justice and Public Safety within our team. This is a remote opportunity.

Key Responsibilities:

• Develop and execute comprehensive test plans to ensure all quality objectives are met.
• Implement and monitor automated and manual test scripts to assess the functionality, reliability, performance, and quality of products and services.
• Lead end-to-end (E2E) testing efforts, coordinating with cross-domain teams to ensure thorough coverage.
• Collaborate closely with software engineers to gain an in-depth understanding of product architecture and features.
• Create and maintain data scenarios to support test plans and test cases, ensuring accurate and effective testing processes.
• Identify, document, and track bugs to resolution, ensuring timely closure of all issues.
• Recommend, implement, and monitor preventive and corrective actions to maintain high-quality standards.
• Compile and analyze statistical data to support quality assurance activities and decision-making.
• Ensure user expectations are consistently met throughout the testing process.
• Draft and maintain quality assurance policies and procedures in alignment with industry standards.
• Investigate and resolve customer complaints and product issues to ensure a high level of customer satisfaction.
• Ensure ongoing compliance with quality assurance standards and industry regulatory requirements.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 5+ years of experience in quality inspection, auditing, and testing, with a focus on software quality assurance.
• 2+ years of experience in the Justice and Public Safety domain, with a deep understanding of its unique requirements and challenges.
• Proficiency in using QA tools such as JIRA, DevOps, Postman, and Selenium for testing, tracking, and automation.
• Excellent communication skills, both written and verbal, with the ability to clearly articulate technical information.
• Strong computer skills, including knowledge of QA databases and testing applications.
• Exceptional analytical and problem-solving abilities, with a keen eye for detail.

The wage range for this role considers the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $80,800 to $129,300.

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training

Minimum Salary: 80800.00 Maximum Salary: 129300.00 Salary Unit: Yearly