Job Information
RiseBoro Homecare Inc. Social Service Coordinator, 22 Moffat St. in BROOKLYN, New York
Organizational Overview: RiseBoro Community Partnership is a comprehensive agency that serves underserved communities in New York City. Since its inception in 1973, RiseBoro has collaborated with community leaders, government agencies, and private investors to address housing, health, and service needs. Their programs span various areas, including housing, senior services, health care, youth development, education, empowerment, community development, arts programming, skills training, homelessness prevention, and access to healthy foods.
Here are some highlights:
Youth Center: RiseBoro converted 30,000 square feet of vacant land into a youth center, providing local youth and their families with opportunities for skill development, mentorship, and growth.
Senior Services: RiseBoro was designated the first Innovative Senior Center in Brooklyn by the NYC Department for the Aging. Their extensive programming includes health management, physical exercise, and nutritional programs, collaborating with local hospitals and universities.
Affordable Housing : RiseBoro is involved in affordable housing projects, such as the Hunters Point venture, which includes 1,100 apartments and retail/community space. 80% of the units are permanently affordable or earmarked for seniors.
RiseBoro’s mission is to empower communities to thrive, regardless of the odds. They work toward a city where zip codes don’t determine health outcomes, housing stability, or economic power.
If you’re interested, consider becoming part of the RiseBoro community.
Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate ’ s experience in the exact or comparable position and additional preferred qualifications will be considered.
Purpose of Position : Under the general supervision of the Supervisor, Housing Social Services, the Social Service Coordinator is responsible for providing case management and recreational services coordination for residents of a senior housing facility
Schedule: Monday – Friday (Day Shift)
Salary : $47.5-50K annual DOE
Roles, Responsibilities and Essential Duties:
Actively coordinate day-to-day on-site services for residents and ensure all service provision is representative of RiseBoro’s mission
Conduct non-clinical annual assessments of residents to determine wellness and social needs
Provide ongoing case management, assistance, and advocacy, providing information and referrals to community services as needed
Assist clients with benefit entitlements i.e. SSA, SSI, SNAP, Public Assistance, Medicaid, Medicare, and private insurance
Educate residents on the available on-site and community services
Prepare and maintain up-to-date resident records/personal information i.e., eligibility information, services provided, and all relevant correspondence
Conduct monitoring services through home visits and telephone calls
Provide on-site services weekly for a minimum of two (2) other assigned senior buildings, and coverage to additional sites as needed
Coordinate weekly planned activities and classes; observe classes for program evaluation, and change assessments
Ensure and encourage resident participation in educational workshops and provide proper translation of materials as needed
Communicate with on-site property management and maintenance staff on resident issues
Other related duties as required by the Supervisor
Required Skills/Qualifications:
High School Diploma or equivalent required
An Associate or Bachelor’s Degree in social work, psychology, or a related field preferred
Basic computer skills with knowledge of database entry and email i.e. Outlook
Experience in customer or client services required
Bilingual Spanish required
Skills, Knowledge & Abilities:
Experience in social services setting preferred
Excellent verbal and written communication skills
Ability to multitask and problem-solve as needed
Ability to work collaboratively as a team and independently
Ability to develop positive relationships i.e. clients, family members, colleagues, etc.
Ability to maintain professionalism under stressful situations and maintain confidentiality
Ability to travel to different sites for home visits and appointments
Commitment to RiseBoro’s mission, vision, and values
Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
Demonstrated commitment to supporting communities that have experienced systemic oppression and bias (i.e. people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.)
Employee Benefits:
Medical, Dental, Vision
FSA after 60 days
Commuter Benefits after 30 days
403B eligible after 30 days
13 Agency Holidays off
15 Vacation Days year 1
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
EEOO/AFFIRMATIVE ACTION
It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.