Job Description

JOB FUNCTION/ PURPOSE

The Field Services Manager manages the day-to-day activities of staff who perform repairs on collection & distribution systems for municipalities.

Water/Wastewater utility management experience preferred

RESPONSIBILITIES

• Participates in the development and implementation of goals, strategies, and operating policies/procedures.

• Manages teams related to hiring, on-boarding, performance management, utilization, training, development, salary, promotions, transfers and terminations.

• Guides Assistant Managers on budget execution.

• Manages vehicle fleet and equipment for the department. Manages and tracks equipment utilization/inventory and oversees tool and parts lists required for each employee. Manages office inventory for entire location.

• Meets and approves outside contractors to ensure all company SOPs are met.

• Reviews, approves and directs building activities (removal, repair, replacement, etc.) for entire office location.

• Ensures all DOT requirements are followed. Holds weekly safety training meetings twice per month.

• Other duties as assigned.

Education/Experience : High School Diploma or GED and 10 years Distribution/Collection System experience. Previous supervisory experience preferred.

Licenses/Certifications : Valid Driver’s License. Level 3 or 4 Distribution/Collection System Operator license or Water/Wastewater License. One Call training and certificate.

Technical : Basic proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Ability to use Vehicle GPS System. Ability to use WorkDay. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs.

Communication : Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges other through productive discussion.

Problem Solving & Quality : Pays attention to detail. Identifies & solves complex issues. Thinks “big picture” when assessing problems/opportunities. Develops innovative & creative solutions.

Managing For Results : Follows all company policies & SOPs. Delegates, prioritizes & manages the work of others. Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback. Manages cost, quality & expedience.

Leadership & Initiative : Motivates & empowers others. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others. Champions change.

PHYSICAL DEMANDS

Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Requirements

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.