This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1092316 The base salary range for this position is dependent upon experience and location, ranging from \$76,186- \$95,233.

Work Type:Office

Job Summary:

Lead Analyst - Operations & Accounting plays a critical role in supporting Maine Natural Gas (MNG) by handling both customer service functions and project support for regulatory and Avangrid objectives. This position collaborates with various stakeholders, including end users, process owners, IT support groups, and external vendors.

Responsibilities:

Financial Tracking and Budgeting (30%)

Track day-to-day accounting and financial processes at MNG.

Prepare and monitor budgets.

Work closely with Gas Supply on daily supply procurement

Gas Pricing and Cost Reconciliation (10%)

Handle gas pricing filings and annual gas cost reconciliation.

Provide financial support and reports to MNG management.

CCS Functional Support (30%)

Provide leadership in CCS (Customer Care System) aspects of MNG\'s customer service.

Handle customer inquiries via phone, mail, email, or in person.

Update customer account information in Customer Information Systems.

Leads billing process, work orders, service requests, and payment agreements.

Organize credit and collection activities in compliance with Maine Public Utility (MPUC) guidelines and state/federal laws.

Maintain customer confidentiality and adhere to MNG policies and procedures.

Project Support (20%)

Collaborate with functional groups to define business requirements.

Assist in implementing solutions within SAP CCS and related interfaces.

Support Maine Public Utility (MPUC) regulatory reporting and studies.

Liaison and SOP Development (10%)

Act as a liaison for MNG with other financially oriented departments within Avangrid.

Maintain and leads front office activities related to customer care.

Support the development and completion of standard operating procedures (SOPs).

Qualifications:

Bachelor\'s Degree in accounting, finance, economics, or related field (preferred) with a minimum of 3 years relevant experience, or associate degree with a minimum of 5 years relevant experience.

Strong financial analytical skills.

Ability to diagnose and resolve complex situations.

Experience working with matrixed corporate departments.

Proficiency in Microsoft Office and familiarity with Networks SAP system.

Excellent verbal and written communication skills.

Competency Requirements:

It is preferred that for this job, the candidate fulfills the requirements in terms of levels indicated below.

Delivering for the Business:

Global view of the Business - Competent

Achieving Results and Continuous Improvements - Competent

Initiative - Competent

Innovation & Creativity - Competent

Global Relationships:

Flexibility & Globalization - Competent

Customer Focus - Advanced

Teamwork - Advanced

Leading People:

Leading Team - Competent

Developing others - Competent

Takes each team member into account when making decisions, as well as the team as a whole - Competent.

Demands high performance- Advanced.

Communicating & Influencing

Uses network of contacts positively and encourages collaboration to successfully achieve objectives- Expert.

#OFFICE

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

AVANGRID\'s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gende , sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com

Job Posting End Date:

July-14-2024