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Philips Field Service Engineer in Brussel (Bruxelles), Belgium

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

You are responsible for

  • After full training, operating under required knowledge of regulatory requirement. Install Philips Health Systems according to standards with respect to quality and installation time including testing complex networks following stringent real time patient data requirements. (Mainly electronic, but also mechanical, hydraulic and IT interventions)

  • Perform planned maintenance and equipment modifications within the scheduled time and compliant with the Philips quality standards - Perform corrective maintenance in a compliant way, making use, if necessary, of the modality team and the technical support structure

  • Support and participate in the Remote Service Center when needed

  • Escalate timely to our Western Europe service support organization

  • Submit timely and accurate service data, job sheets, field problem reports, and other paperwork as assigned

  • Be a brand ambassador for Philips Health Systems in appearance and behavior in accordance with Philips policy.

  • Consignment duty and/or service duty outside office hours if applicable

  • Engage in required product and quality trainings locally or abroad

You are a part of

Our Global Sales and Service organization. You will benefit from the team’s growing breadth and depth of healthcare products and services portfolio, and challenged to drive our best-in-class reputation through top customer experience ratings.

To succeed in this role, you’ll need a customer-first attitude and the following

  • You preferably have a bachelor's degree in Electronics / Mechanics or Electrical Engineering.

  • Experience in IT and connectivity is an asset.

  • You are familiar with computer tools, office software and database management system.

  • Fluent in English and French (Dutch language skills would be an asset).

  • Organized, rigorous and methodical, you have good interpersonal skills, and you communicate easily.

  • You can work alone and cooperate and consult with the team to solve problems quickly for customers

  • You are dynamic and reactive, you have initiative and can make proposals.

  • Continuous improvement mindset.

  • Ability to participate in on-call rotation available to respond onsite 24x7 as needed.

  • Must possess a valid driver’s license.

In return, we offer you

  • A meaningful career: your work will contribute to innovative health technologies and solutions that help improve billions of lives every year.

  • Health and well-being programs: to support you mentally and physically, allowing you to stay energized and be your best at work and beyond.

  • Career growth: access to a wide range of tools and resources to further your career, including a personal development budget, training and coaching.

  • Financial incentive: individual bonus based on personal performance and/or Philips' annual results.

  • Additional benefits: solid company pension scheme, attractive collective health insurance package and opportunity to buy Philips shares and products with a discount

How we work at Philips

Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.

We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.

We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

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