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Musso Plumbing & Heating Dispatcher Customer Service in BUFFALO, New York

Answer phones, help customers schedule appointments Dispatch technicians to jobs, and keep track of them throughout the day Call in parts to supply houses Call for permits, mark outs and digs for utility companies Weekly and monthly mailers Outbound calling to remind customers of upcoming appointments Collaborate with management to complete necessary projects, work independently on prior delegated tasks Ensure an organized, clean, and tidy workspace Complete basic bookkeeping and record keeping duties Basic data entry Arrange and schedule meetings, appointments, and events for management, including coordinating calendars Customer service: 2 year (must) & Dispatcher 3-5 years (must)

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