Overview:

Receives mail and pulls and re-files documents and files on Institutional clients; updates tracking system on all associated activity.

Primary Responsibilities:

• Check manifests for documents received from Institutional customers to the actual documents; determine if the document is a copy or original. Update tracking system with documents received either manually or by an import.

• Pull files/documents requested by other team members and sign them out to each individual for tracking of files; update tracking system with release information on files that have been requested by customers. Send files/documents to the correct customer.

• Re-file files and/or documents returned to the vault; update tracking system with return information for re-instatements of any returned files from customers to support system accuracy.

• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the M&T Bank brand.

• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Education and Experience Required:

High School or equivalent and a minimum of 1 year work experience

Proficiency with personal computers

Demonstrated written and verbal communication skills

Demonstrated problem-solving skills

Good alpha/numeric skills

Demonstrated organizational skills

Education and Experience Preferred:

Ability to work under time constraints while maintaining accuracy

Physical Requirements:

Able to lift 30 - 50 pounds

Able to climb on a ladder and/or stool and bend for filing

Able to stand for long periods of time

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Buffalo, New York, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.