Medical Office Administrative Assistant

Job Details

Job Location

North Street - Buffalo, NY

Position Type

Full Time, 12 Month

Salary Range

$19.97 - $29.95 Hourly

Description

Buffalo Hearing & Speech Center is seeking a full time Medical Office Administrative Assistant at our Buffalo location on the Buffalo Niagara Medical Campus (free onsite parking!). This position is responsible for providing administrative support & customer service in our busy Audiology clinic. Previous medical insurance & billing experience preferred. This position is scheduled for 37.5 hours a week: Mondays, Wednesdays & Thursdays: 8am - 4:30pm, Tuesdays: 9am - 6pm, Fridays 8am - 3pm.

Essential Functions:

• Customer service: Demonstrate excellent customer service to all patients, clinicians, employees, visitors, etc. Assure office is operating in an efficient well organized and professional manner, responsible for evacuations when needed.

• Prepare correspondents and all applicable reports. Maintain schedules & calendars. Assist with billing. Maintain all admissions paperwork

• Database administration: Enter track and update all necessary data and information on databases including but not limited to, Sharepoint, Acumed, Sungard, IEP Direct, NYEISS.

• Maintain office supplies and equipment including but not limited to, fax machines, copiers, printers.

• Assist department supervisors when needed.

• General clerical duties: Typing, making copies, and filing. Cover for another role, including switchboard when needed. Listen to and return voicemails by end of the day.

• Any other duties as requested by your supervisors.

  Skills:

• Knowledge of Microsoft Office

• Strong organizational skills

• Ability to coordinate and oversee a busy office

• Ability to multitask

• Strong attention to detail

• Excellent customer service

  Education: Minimum of a high school diploma or GED

  Experience: 2 years’ experience with customer service. Prior medical office experience preferred.

  Physical Requirements:

• Physical actions may include, but are not limited to; bending, kneeling, standing, squatting, reaching, printing, crawling, and running.

• Vision, speech, tactical and hearing senses adequate to perform job requirements.