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M&T Bank Product Owner II - Retail Analytics, Reporting, Incentives in Buffalo, New York

Overview:

Serves as data product owner for the Consumer data domain, with direct report to the Consumer Data Owner, by representing the voice of the customer and stakeholders to ensure that the data products provide value to the business, while aligning with the business data strategy. The Consumer Data Product Owner II defines their product vision and roadmap, prioritizes the product backlog, anticipates business needs and serves as primary communicator between data product stakeholders and technology teams while evaluating product progress at each iteration. In addition, the Consumer Data Product Owner II plays a key role in the consumer bank’s data strategy and alignment to the Enterprise Data Strategy & Standards.

Primary Responsibilities:

  • Serve as Application Owner for data products within the consumer domain; including but not limited to CON, RDW, RQA, RRP, RBA.

  • Engage in partnership with Product Owners across the Consumer Bank as a consulted party for the management of data produced by all applications within the domain

  • Build and own the vision and roadmap for consumer data products that aligns with the overall strategic intent and communicate them with the team and all stakeholders. Prioritize the backlog(s) based on the overall product vision and strategy.

  • Represent the voice of the customer within the team and convey story details to the team; make autonomous decisions, quickly and thoughtfully, to move delivery forward in alignment with overall product vision and strategy.

  • Write user stories and groom the backlog in partnership with the team. Specify acceptance criteria for each user story in support of moving the team to Acceptance Test-Driven Development (ATDD).

  • Work directly with the delivery team and technical owners to create appropriate information radiators and other communication tools for internal team and stakeholder use to show progress on a large product or multiple products.

  • Participate in all team activities and ceremonies.

  • Use a matrixed influencing approach to work with essential business partners throughout the organization, often at a more senior level and irrespective of hierarchy or divisions, advocating for the benefit of the customer.

  • Understand and engage with your customers.

  • Focus on outcomes over outputs, incorporating design thinking methods and analytics to inform product design. Due to the scope of these product(s), these efforts are often more complex.

  • Collaborate across teams and with other Product Owners to align the customer journey and dependent backlogs.

  • May act on behalf of the Senior Product Owner as required by absence.

  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.

  • Promote an environment that supports diversity and reflects the M&T Bank brand.

  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable

  • Complete other related duties as assigned

Managerial/Supervisory Responsibilities:

No direct management responsibility, but while an individual contributor, the jobholder must manage activities through influence, accountability and ownership, functioning in an agile environment.

Education and Experience Required:

Bachelor’s degree and a minimum of 6 years’ business, analytical, technical and/or product experience, or in lieu of a degree, a combined minimum of 10 years’ higher education and/or work experience, including a minimum of 6 years’ business, analytical, technical and/or product experience. Must have a conversant familiarity with relational database design & management of same.

Education and Experience Preferred:

  • Prior experience prioritizing across competing priorities and quickly-changing landscape

  • Prior experience actively seeking out multiple opinions, yet making independent decisions and influencing positive outcomes

  • Understanding of Design Thinking principles

  • Knowledge of product design and development best practices

  • Knowledge of Agile and Lean principles and practices

  • Experience working in partnership with user experience teams on product design

  • Experience developing/managing digital capabilities

  • Strong verbal and written communication skills

  • Specific relational database design & management subject matter expertise

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M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $115,703.73 - $192,839.55 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

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