Job Information
The Hertz Corporation Senior Product Manager - Booking in Buffalo, New York
A Day in the Life:
As a Senior Product Manager on Hertz’s consumer product team, you will be responsible for driving improvements in our digital customer experience, ranging from landing pages to booking flow to accounts/loyalty. You will collaborate with engineering and design teams to build scalable solutions and ship features in a complex environment. Your role will involve modernizing legacy applications, managing technical debt, and integrating various systems to enhance the customer experience.
What You’ll Do:
Define and prioritize product features that will enable the growth and scale of Hertz’s initiatives, which is one of the major priorities of the business.
Execute against long-term product roadmap, coordinating with operations, engineering, design, and data science teams both domestically and internationally.
Work closely with the strategy, operations, and go to market teams to ensure there is a consistent and holistic approach from pilot to scaled solutions.
Communicate across constituencies: within cross-functional team, broadly within Hertz internally and external to Hertz (partners, investors, candidates, etc.)
Ensure that we have a consistent customer focus in our research, planning and decision making
Articulate and systematically test product hypotheses
Navigate complex decision-making using product data and key performance indicators
Identify and implement metrics for estimating the impact of changes to the existing risk management platforms and tools.
What We’re Looking For:
4+ years of Product Management experience
A 4-year degree in Computer Science or substantially similar program
Experience shipping successful consumer facing products: including defining outcome-driven product roadmaps, prioritizing competing requests and managing backlogs.
Demonstrated strength in metrics driven execution.
Experience rolling out “whole” product that includes system capabilities, business processes, customer communications and organizational change
Experience with agile development methods and tools
Experience executing user research
Demonstrated ability to work cross functionally and build bridges across the organization
Experience working with geographically distributed team
Strong communication skills both written and oral
Analytical skills and experience applying a data-driven approach to product definition and development
Excellent problem-solving skills; ability to resolve issues effectively and efficiently
Experience with Agile development methodologies and collaboration tools such as JIRA, Confluence, and Figma.
Specific experience in vehicle rental, used vehicle markets or travel services is desirable.
We expect the starting salary to be around $150,000 with annual bonus and profit sharing eligibility. The actual salary will be determined based on years of relevant work experience
What You’ll Get:
Up to 40% off any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts –Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
The Hertz Corporation
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