Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.Purpose StatementHr Operations Analyst is dedicated to ensuring the seamless operation and administration of payroll, benefits, and wellbeing programs in collaboration with the Employee Services Organization (ESO), Centers of Excellence (COE) and third-party vendors. This role is responsible for auditing transactions, reconciling and processing funding requests, monitoring data feeds, and responding to inquiries and escalations. Additionally, the analyst will create and distribute communications, and work closely with vendors to enhance the associate experience through process improvements. This role is integral in driving process enhancements and contributing to the implementation of the Employee Services Organization (ESO), while also managing the administration of payroll, benefits, and wellbeing programs in partnership with third-party vendors.Key Accountabilities and OutcomesWork with the ESO regarding payroll, benefits, and wellbeing approvals, issues, and escalationsServe as contact for payroll and benefit plan vendors and third-party administrator involving auditing transactions, reconciling and processing funding requests, monitoring data feeds, verifying and approving Advice to Pay, and responding to inquiriesConduct more complex annual benefit processes such as true-up calculations, non-discrimination testing and corrections, actuarial requests, and required annual third-party independent audits.Work closely with vendors and third-party administrators on administration of benefit plans. Establish processes and recommend process changes by examining workflows and triaging issues. Proactively seek to enhance associate experience through ongoing process improvement and ability to leverage tools and software.Track open items with vendors and maintain logsEnsure overall day to day operations resulting from COE strategic implementation* Ensure consistent application and enforcement of policies, procedures, ESO processes, and escalations.Collaborate with other departments to develop and implement policies and ensure they are understood.Support other processes not managed by ESO.Support merger & acquisition requirements as needed.Conducts both external & internal investigations/audits as required.Provide support for special projects and COE initiatives.Driving process enhancements and documentationsMaintaining compliance with guidelinesKnowledge, Skills, and ExperienceBachelor's degree in human resources, Business Administration, or a related field.4-5 years' experience in HR operationsExcellent communication and interpersonal skillsAbility to handle sensitive and confidential information.Proficient in HRIS, payroll, and other softwareStrong analytical and problem-solving skills.Passion for streamlining and optimizingADP knowledge is preferredExposure to Canadian, or Global benefits, is a plusExperience in other areas of Total Rewards preferredCOMPENSATIONIn accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.Annual Range/Hourly Rate$77,095.00-$104,305.00Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.

Minimum Salary: 15 Maximum Salary: 15 Salary Unit: Other