This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6640190

Job Summary

The Mohave County Information Technology Department is currently recruiting for an I.T. Technician in the Kingman, AZ location.

\ Depending on qualification, may fill position as;\ I.T. Technician I{tabindex="0" target="blank" rel="noopener"}Range 7, Steps 1 - 19: \$15.75 - \$26.81\ (\"The typical hiring salary is \$15.75 - \$19.37 - DOQ\")\ \ I.T. Technician II{tabindex="0" target="blank" rel="noopener"}Range 10, Steps 1 - 19: \$18.22 - \$31.01\ (\"The typical hiring salary is \$18.22 - \$22.41 - DOQ\")\ \ I.T. Technician III{tabindex="0" target="blank" rel="noopener"}Range 13, Steps 1 - 18: \$21.09 - \$34.87\ (\"The typical hiring salary is \$21.09 - \$25.93 - DOQ\")\ \ I.T. Technician IV{tabindex="0" target="blank" rel="noopener"}Range 16, Steps 1 - 18: \$24.42 - \$40.35\ (\"The typical hiring salary is \$24.42 - \$30.02 - DOQ\")\ \

Below is the job description for I.T. Technician IV:

Provides advanced level technical support functions for all standard and specialized software applications and automated business systems; identifies and resolves problems to minimize customer down time, and assure the on-going functionality and availability of County technology systems including receiving and routing calls through the main switchboard. Includesthe installation and configuration of hardware and software; troubleshoots PC and network hardware and software problems; serves as a consultant to network customers designing unique business solutions to systems with a diverse architecture; provides administrative support for a LAN/WAN network; coordinates the installation of all necessary cabling and equipment for the provision of data communication support to customers including network servers, networked PCs and setup of Internet services; diagnoses and troubleshoots PC, server and network equipment problems; coordinates with vendors providing PC/network services. This is the highest level of the IT Technician Series which requires an advanced level of experience and knowledge.

REPORTS TO

Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority.

SUPERVISION EXERCISED

As assigned, may exercise technical, functional or direct supervision of subordinates.

Essential Job Functions

• Answers the Countys main switchboard, routing and referring calls.
• Responds to inquiries and requests for Information Technology services; interviews user to collect information about technology problems, automated business systems, and software issues; leads user through diagnostic procedures to determine source of error; defines problems, identifies and isolates errors, and implements technical solutions to solve problems.
• Takes a lead position on larger projects and more complicated tasks.

Provides hardware and software support of PC\'s and network/telecommunications system infrastructure equipment

Provides administration of a multiple server network;

Plans and implements network security and data administration

Installs, configures, upgrades, and troubleshoots problems related to hardware, software, and other equipment

Responds to call from users

Researches, evaluates and tests new technologies for existing and proposed network systems

Troubleshoots problems related to any aspect of network systems and PC\'s

Diagnoses, tracks resolves, and documents problems

Identifies system problems and recommends possible solutions

Corrects and tests software and hardware problems

Identifies and resolves hardware, software, and networking problems related to end-user computing; may maintain and repair data communication lines, routers, and software; schedules and coordinates preventative maintenance on computer and peripheral equipment. Installs, configures and tests new and updated releases of end-user software systems and computing equipment

Configures network interface cards, protocols, cabling, routers, switches and hubs

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