Overview

Performs primary job duties in a positive and friendly manner to convey a caring and responsive attitude to the patients who come for service. Ensures that all accurate information is gathered at time of registration to provide accurate billing to insurance companies. Asks patients for copays, deductibles and coinsurance amounts at time of registration or discharge. Shows a professionalism that is reflective of the hospital’s policies to give the patient satisfaction in the service they are rendered.

Qualifications

Education:General Education Degree/High School Diploma required.

Experience:Previous medical office or hospital experience preferred.Working knowledge of hospital operations and medical billing preferred.

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.

Performs other duties as assigned.

Individual will possess commensurate combination of education, experience and qualifications.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

· Our team members are part of an environment that fosters team work, team member engagement and community involvement.

· The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

· All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

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Learn more about Novant Health

Job Location NC-Burgaw

Job Opening ID 792

Facility PENDERMEMORIAL - Pender Memorial Hospital

Department Patient Access

Work Schedule Other

Work Schedule Details 12 Hour Rotation, Some Weekends

Category Corporate/Executive