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Kelly Services Sr. Project Manager - (Change and Release Management) in Burr Ridge, Illinois

Sr. Project Manager - (Change and Release Management)

The Sr. Project Manager will evaluate the requirements of the scope of work, analyze resources and develop and maintain schedules, collaborate, communicate, and govern software releases.

Duties Include:

Pre-Release:

  • Integrate into the PI process - Have an end-to-end overview of all components for release and assess their completeness from a customer standpoint

  • Work with all cross functional teams to align on release content

Release:

  • Follow deployment schedules and conduct regression analysis. Coordinate with Monitoring for creating and running regression tests

  • Coordinate with Support teams to clearly communicate known issues and SOPs for issue remediation

  • Manage release versions

Post Release:

  • Manage release records - versions and content for traceability

Governance:

  • Understand difference between Change and Release Management and create processes to manage both

  • Create release policies for each type of release for - Content, cadence, dependencies (regional/ functional/ compliance/infrastructure), governance and recovery management

  • Understand and perform risk assessment throughout the release life cycle.

  • Decide and manage the release cadence

  • Receive inputs on ITL methods of Release and incorporate them

  • Setup KPIs and metrics for regression errors and publish reports

  • Initiate corrective actions as necessary as they relate release management

Qualifications:

  • Bachelor’s degree in business, engineering or related field.

  • Minimum 5 years related experience, or equivalent combination of education and experience.

  • Thorough knowledge of Project Management Body of Knowledge.

  • Hold ITIL certification, or obtain within a reasonable timeframe as defined by department manager

  • Proficient with a computer, including Microsoft Office programs. Intermediate to expert level in Microsoft Excel and Powerpoint

  • Strong administrative skills. Must be very detail oriented.

  • Exceptional oral and written communications.

  • High level of patience and service. Ability to motivate team members.

  • Strong organizational, multi-tasking, and time management skills.

  • Team player who is self-motivated, and has ability to work with minimal supervision.

  • Ability to communicate effectively with team members and leadership staff.

  • Ability to travel up to 10% of time.

Important information: To be immediately considered, please send an updated version of your resume to Deas172@kellyservices.com.

Why Kelly ® Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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