This is a Job Description for an Operations Supervisor (Weekend Shift) in Byhalia, Mississippi

Summary: Directly supervises and supports a staff of employees assigned to various jobs such as receiving, shipping, customer orders, and/or replenishment. This position is responsible for ensuring that customer orders, complaints, and requests are processed in a timely, accurate, and efficient manner.

Duties & Responsibilities:

 Supervise distribution of all products from the warehouse and employee workload as the need arises to optimize staff efficiency. Develop and implement effective systems and procedures to ensure effectiveness and efficiency of the operation. Monitor warehouse services and settle the best methods to overcome obstacles while maintaining acceptable service levels. Insure all new employees are accurately trained. Serve as customer concern point for employees with problems. Take proactive steps as appropriate. Review and answer inquiries from customer service, customers, sales, vendors, and management. Use judgment and subtlety to handle complaints and resolve issues. Responsible for implementing procedures to meet federal, state, company, and facility regulations. Coordinate and support all standard operating and quality procedures. Assist in the supervision of product recalls, field corrective actions, and product returns. May participate in budget and forecasting processes along with other projects as requested. Must have excellent social skills' both oral and written along with proven ability to implement change. Must be able to prioritize and lead several ongoing issues, meet deadlines, and communicate with senior management. Strong analytical skills and experience with spreadsheets and word processing applications required.

Requirements

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: High School Diploma or GED required. Associate's or bachelor's preferred. Minimum 3-5 years of supervisory experience. 3+ years of experience in a distribution environment. Experience Operating Powered Industrial Equipment, preferred. Strong organizational, leadership and social skills. Must be able to work independently. Computer proficiency in Microsoft Office and the ability to use enterprise. Must have excellent communication skills both oral and written along with proven ability implement change. Must be able to prioritize and manage several ongoing issues, meet deadlines, and communicate with senior management. Strong analytical skills and experience with spreadsheets and word processing applications, required. Proven track record of interpersonal and leadership skills with ability to interface well with other departments and lead effectively and efficiently in a team environment.

Equal Opportunity/Affirmative Action Employer.