Caledonia company is currently looking for a friendly and energetic Office Assistant/Customer Service Representative.   This is a position with purpose and passion - we are looking for someone who thrives in a field that allows them to think outside of the box. Someone who is reliable and professional and enjoys a casual, and rewarding environment.

Responsibilities:

• Answer incoming customer phone calls, email, fax, and web chats in a timely, professional manner
• Process orders by phone, fax, and email
• Communicate with customers regarding order status, delivery date
• Troubleshoot customer questions and/or issues
• Communicate with vendors regarding product updates relevant to customer orders

• Other customer service projects

   

Qualifications:

• High School Diploma/GED required
• Self-starter with the ability to work independently
• Strong computer skills
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Ability to remain professional and courteous with customers, vendors, and other departments within the company

.              Must have Warehouse Customer Service - prior experience

Attendance is critical!

Office hours:

7:00 am - 5:00 pm in season

8:00 - 4:00 pm off season

Company tries to hold weekly hours to 40 hours