POSITION: Child Support Specialist I, II

DUTIES: * Perform tasks relating to varied aspects of establishing and enforcing child support collections, including location, paternity establishment, collection methods, establishing and enforcing legal orders. * Knowledge of child support laws, rules and regulations. * Knowledge of court procedures, documents, legal terminology, methods of enforcement. * Knowledge of eligibility criteria and ADC rules and regulations. * Knowledge of collections methods. * Skills in interviewing, obtaining sensitive information. * Ability to gather documentation, determine best methods to use in working case, and enforcing child support orders. * Ability to analyze information, prioritize, plan and organize workload and meet deadlines. * Ability to prepare correspondence. * Ability to effectively communicate with client, legal systems and the public. * Ability to work with hostile or distraught clients.

REQUIREMENTS:

Level I: Education and or Experience: Graduation from high school or GED equivalency. Six (6) months full time, paid or unpaid, experience involving extensive public contact.

Substitutions: Satisfactory completion of appropriate course work obtained beyond high school may substitute for the required experience on a month for month basis.

Level II: Education and or Experience: Graduation from high school or GED equivalency. Two (2) years full time responsible office clerical or extensive public contact experience for more advanced position.

Substitutions: Successful completion of an associate s degree or bachelor s degree in business, behavioral science, or appropriately related field may substitute for the required experience on a year for year bas

OTHER REQUIREMENTS:

• A valid Colorado driver's license, vehicle in safe operating condition, and liability insurance must be on file at all times.
• Must be able to pass a nationwide background check and drug screening.

WAGE: $18.92 $20.44/ Hourly

SHIFTS: Full-time, 40 hours per week.

JOB SITE: Canon City, CO

BENEFITS:

Extensive benefits package of health, dental and life insurance to all employees working 30 or more hours per week. Additional optional benefits of accident and critical illness plans, voluntary term life insurance, whole life insurance, Flexible Spending Account, short/long term disability plan, an Employee Assistance Program and Legal Shield options. Vacation, Sick Leave and paid holidays earned based on type of appointment. Mandatory participation, after 12 months of employment, into the Colorado Retirement Association of 4% with equal match. Optional 457 plan.

APPLICATION INSTRUCTIONS: If you meet the minimum requirements for this position, please click on How to Apply' to view application information. You must be registered with Connecting Colorado to view the application information (registration is available at no cost).