Description

You might be interested in this Customer Service Representative position via Robert Half, in a dynamic, rapidly changing call center. Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. This short-term contract / contract / contract / contract / temporary Customer Service Representative position could be for you, if you're available to work in Carlsbad, California!

Your responsibilities

• Receive and place telephone calls

• Manage the fielding and sending of important written business correspondence

• Deliver outstanding, friendly customer service in a timely fashion

• Be a part of business development by by actively cross-selling and referring customers

  Requirements

• Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

• Expertise in data entry

• Comprehensive knowledge of customer service

• Ability to recognize, evaluate, and resolve problems effectively

• Excellent written/verbal communication and organizational skills

• Microsoft Office experience preferred

• No stranger to performing extensive research to resolve complex customer inquiries

• Achievement oriented, positive attitude and an approach to work rooted in professionalism

• Demonstrated ability to interact effectively with internal and external partners and clients/customers

• Excellent customer service and office administrative skills

• 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

• Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

This is a contract position - therefore only suitable for immediately available candidates who are located in Carlsbad.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .