Job Description

In conjunction with Area Manager, the Assistant Manager supervises and coordinates the operational effectiveness of all assigned locations in area. Implements and enhances high level of service, quality, and sanitation standards within all facilities. Ensures that all guests are served in an efficient and friendly manner. Spends time daily in each facility to provide corrective and positive feedback for improving operations. Ensures Food Service Operations are in line with guest forecasts. Ensuring the best possible experience for guests, with a special emphasis on making every child a hero at LEGOLAND California.

Compensation Data

The hourly rate or salary range for this position ranges from $20.00/hr to $22.00/hr, depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if applicable to the position). This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

Job Responsibilities

Operational Support

Lead by example, putting the customer first and delivering exceptional customer service. Step in to assist staff with any restaurant duties, including cooking, serving, bussing, dishwashing, cleaning, or any other necessary tasks. Build strong relationships with your workforce, being approachable and supportive. Effectively delegate various management responsibilities to restaurant leads. Assist with allergen and food preference requests from customers. Schedules and monitors labor hours to ensure that labor and payroll reports are accurate. Understand and strive to achieve Key Performance Indicators (KPIs) goals. Participate in a rotating shift as the on-call manager to handle restaurant closures, address park-wide F&B issues, and maintain staffing levels at all LEGOLAND F&B.

HR Responsibilities

Communicate effectively with employees, leads, managers, other departments, administration, and external parties. Conduct interviews for new hires and internal position applicants. Handle employee relations issues promptly and effectively.

Safety

Ensure equipment is functioning properly and shop areas meet safety and health standards to pass audits or have ability to recognize and report safety hazards. Ensure all team leaders and employees are trained and execute proper health and safety requirements, adhering to Aramark and client?s, San Diego County, and OSHA safety policies and procedures.

Finance

Manage ordering and inventory processes for assigned locations. Minimize food waste through effective management practices. Understand how forecast, labor, food cost and other expenses affect business and respond accordingly.

Training

Lead training sessions and identify areas for further team development. Assist with maintaining documentation regarding policies, procedures and other training records. Assist in performance management, including providing positive feedback to praise effective performance, and corrective feedback/ disciplinary actions as necessary to improve performance/ policy output.

Additional Responsibilities

Assist with managing various catering events. Undertake frequent project management tasks. Conduct and participate in frequent meetings with other managers and team members to ensure business success.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

At least 2 years of leadership experience in food service and a proven track record of success in Food and Beverage operations.

Demonstrated interpersonal and supervisory skills, with the ability to effectively manage staff with problem solving skills to foster a positive work environment.

Knowledge in food and culinary design is desired.

Able to pass a Manager Food Handler certification exam

Sufficient education to read, write, train, and use computer systems.

Be able to work quickly and concisely under pressure.

Available to work holidays and weekends as well as shorter or longer hours due to business volume.

Physical Requirements

Frequent lifting, pushing, pulling, bending, squatting, and stooping.

Expect constant walking and standing during shifts.

Occasional crawling and climbing.

Frequent lifting of 20 to 40 pounds.

Ability to lift up to 60 pounds for infrequent circumstances.

The role will require wearing uniforms and Personal Protective Equipment (PPE).

Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemicals and other at risk conditions?.

Exposure to extreme temperature changes.

Remember that adaptability and a positive demeanor are essential in this dynamic environment. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .