Job Information
Robert Half Help Desk Associate (Korean speaking) in Carlstadt, New Jersey
Description
Job Description
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Maintain daily performance of computer systems
Walk customer through problem-solving process
Install, modify, and repair computer hardware and software
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
Install computer peripherals for users
Purchase/ Install, Configure IT Devices (Network, POS, Each Department)
User education for POS system, Office desktop
Responding in a timely manner to service issues and requests
Requirements
Bachelor’s degree in Computer Science, IT Engineering or Technology
Comptia A+ (Preferred)
Strong Computer Skills and the Ability to Troubleshoot and Diagnose Problems, Familiarity
Bilingual in Korean and English
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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