Job Title:

Technical Product Manager (with Akamai experience)

Job Description

Your Journey at Concentrix Starts Here:

At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.

We cannot achieve this vision without you!

If you have an interest in improving our performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.

Are you ready to reimagine the world?

Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?

Are you bold in your decisions, and do you have contrarian views on how to run a business?

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.

We're a remote-first company looking for the absolute best talent in the world.

Concentrix is looking for a CDN Product Manager with Akamai experience

Technical Product Manager (with Akamai experience)

Locations:

Tier 2– Texas, Pennsylvania, Georgia, Florida, Maryland, Michigan, Colorado, Minnesota, Wisconsin, Nevada, North Carolina, Maine, Rhode Island, Connecticut, New Hampshire, Idaho, Wyoming, South Carolina, Virgina, Delaware

Tier 3 – Utah, Ohio, Arizona, Nebraska, Missouri, Louisiana, New Mexico, Tennessee, Alabama, North Dakota, South Dakota, Montana, Kansas, Oklahoma, Mississippi, Arkansas, Iowa, Indiana, Kentucky, Vermont, West Virginia

Key Responsibilities

• Develop and communicate the product vision, product operations, product strategy, and roadmap for the domain management, digital and web platforms, ensuring alignment with the company's mission, objectives, and priorities.

• Research and analyze the market/partner+ trends, customer and external feedback, user behavior, and competitive landscape to identify and validate the product opportunities and requirements.

• Define and prioritize the product features and specifications, and collaborate with the engineering team to deliver high-quality and user-centric solutions, through the use of enterprise and self-assigned tools, including Planview, JIRA and other forms of resource, product and financial tracking measures.

• Manage the product backlog and release planning, and coordinate the product launch and post-launch activities, including testing, documentation, training, and support.

• Establish and track the product performance metrics and KPIs, and leverage data and insights to optimize the product functionality and usability. Formulate data driven reporting and operations for leadership and team members to derive data-driven decision making actions.

• Lead and mentor the engineering, testing and other product team(s), and foster a culture of collaboration, innovation, and customer focus, while obsession with 3S – stability, security and scalability.

Required Qualifications and Skills

• Bachelor's degree in computer science, engineering, or related field, or equivalent work experience.

• At least 10 years of product management, product engineering experience in the digital and web domain, mandatory in a B2B or B2C environment.

• Proven track record of delivering successful and impactful digital and digital, app, cyber and web products, from ideation to launch and beyond. Working beyond inheriting operations and a version 1.0 product.

• Strong knowledge and experience in AWS Cloud, Akamai +Other CDN and WAF, and other relevant technologies and tools. Ability to adapt and apply the same concepts and functions from one service to another, i.e., Imperva to Akamai.

• Excellent and clear ability for communication, presentation, and interpersonal skills, with the ability to articulate and advocate the product vision and value proposition to various audiences at all levels, from technical resources to leadership, business focused resources.

• Exceptional analytical, problem-solving, and decision-making skills, with the ability to handle ambiguity and complexity.

• Customer-centric and user-oriented mindset, with a passion for creating delightful and engaging user experiences.

• Agile and lean product development methodologies, and best practices.

#ConcentrixCatalyst

Location:

USA, KS, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .