Sr. Manager, Medical Communications - AIR

Date: Dec 12, 2024

Department: Medical Affairs

Job Type: Direct Employee

Team: Mktg, Market Access, Bus. Excellence & Med. Affair

Contract Type: Permanent

Location:

Cary, NC, US

About us

Based in Parma, Italy, Chiesi is an international research-focused pharmaceuticals and healthcare group with over 85 years’ experience, operating in 30 countries with more than 6,000 employees (Chiesi Group). To achieve its mission of improving people’s quality of life by acting responsibly towards society and the environment, the Group research, develops and markets innovative drugs in its three therapeutic areas: AIR (products and services that promote respiration, from new-born to adult populations), RARE (treatment for patients with rare and ultra-rare diseases) and CAR E (products and services that support special care and consumer-facing self-care).

We are proud to be the largest global pharmaceutical group to be awarded B Corp Certification , a recognition of high social and environmental standards. We are a reliable company that adopts and promotes transparent ethical behavior at all levels.

We are committed to embrace diversity, inclusion and equal opportunities. In fact, we are a global family made up of different cultures, different genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities.

Chiesi USA

Chiesi USA is a specialty pharmaceutical company focused on developing and promoting products for the hospital, adjacent specialty and rare disease markets. We are a B Corp™ and Benefit company awarded Top Employer status for six consecutive years and certified as a Great Place to Work.

At Chiesi, we share an entrepreneurial spirit and act as a force for good, pursuing high social and environmental standards, to ensure the wellbeing of our people, patients, and communities. We offer a work environment where professionals have the opportunity to build a purposeful career focused on helping others while achieving a fulfilling work-life balance, meeting exciting challenges, and engaging in important and rewarding work.

What we offer

Chiesi offers competitive benefits, services, and programs that enrich the personal and professional lives of our employees. Our shared values of passion, innovation, trust and integrity bring out the individual talents and diverse perspectives of each of our colleagues. Our environment encourages each individual to reach his or her full potential and drive outstanding results. We celebrate that “Every one of us is different. Every one of us is Chiesi."

Who we are looking for

Purpose

This role is an important member of the Medical Affairs team who will be responsible for building and managing the Medical Information and Communications strategic imperatives for the Air Business Unit and pipeline at Chiesi USA. Within Medical Communications, this includes management of processing and fulfilling medical information requests (MIRs), creation of therapeutic area Medical Communications material, medical review of promotional and non-promotional communication materials, and supporting other scientific exchange activities.

The position is a hybrid role with 3 days work from our office in Cary, NC.

Main Responsibilities

Medical information

• Manage reception, triage, escalation, and process of MIRs for the Air Business Unit at Chiesi USA

• Manage and maintain the medical information management system and digital channels for Air Business Unit at Chiesi USA

• With the support of the Director of Medical Communications, oversee the quality of medical information call center inquiry and response handling through regular auditing and by conducting periodic drug product training for call center in assigned therapeutic area

• Develop, maintain, manage, and review medical FAQs, Standard and Custom Medical Information Response Letters, slide decks, infographics, and other scientifically engaging content

• Translate complex scientific information into clear, concise and engaging content

• Provide regular reporting of trends, insights and metrics from medical information activities

Medical Review of Promotional and Non-Promotional Communications

• Responsible for managing the Medical Review Board (MRB) for all Air Business Unit drug products at Chiesi USA; including but not limited to the development, review and/or approval medical affairs materials

• Serve as the lead Medical reviewer on the Promotional Review Board (PRB) for all Air Business Unit drug product commercial communication materials

• Contribute to publication planning and review with cross-functional Air Medical Affairs team

General Medical Affairs & Communications

• Participate in the development and success of the medical communications function within medical affairs. Contribute to strategic and tactical planning within and across therapeutic areas, such as:

• managing project plans, vendor oversight, business process management, systems optimization, and document repositories,

• defining innovative channels for the delivery of medical and scientific content to reach target audiences with creative content creation

• Support medical information booth and scientific insight gathering at congresses; provide Medical Affairs team with knowledge and intelligence from scientific congresses and the literature

• Support field-based scientific communications by working closely with the medical science liaison team to ensure the accuracy, relevancy, and timeliness of therapeutic area scientific knowledge

• Manage and administer the scientific medical affairs library within Medical Affairs systems

• Develop and maintain internal, external, and global stakeholder relationships; represent Chiesi at meetings and conferences, in interactions with KOLs and in collaboration with other functions.

• Manage multiple priorities with great attention to detail and a sense of urgency

Experience Required

• Minimum of 5+ years of medical information +/- medical affairs experience which may also include safety, regulatory, publication planning, promotional review, and scientific communications or completion of a residency in medical information or a related pharmaceutical industry-specialty

• Effective written and spoken communication skills in combination with the ability to critically analyze and summarize scientific data, for scientific and non-scientific audiences

• Knowledge of medical information and medical affairs standards and regulations relevant to the US

• Knowledge of medical information management tools and systems

• Experience with product pipeline, pre-launch and launch Medical strategy is highly preferred

• Clinical knowledge in respiratory therapeutic area is desired

• Strong interpersonal skills in developing and maintaining successful stakeholder relationships (internal and external)

• Project planning and organizational skills

• Proven ability to collaborate across organizational boundaries

• Exceptional communication in English, verbal and written

• High adaptability in managing shifting priorities and short timelines.

• Excellent organizational and planning skills

Education

PharmD or PhD in life sciences or equivalent required. Medical Information residency preferred. Advanced science degree with demonstrated experience will also be considered.

Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.

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