Sr Manager, US Medical Affairs Operations

Date: Oct 7, 2024

Department: Medical Affairs

Job Type: Direct Employee

Team: Mktg, Market Access, Bus. Excellence & Med. Affair

Contract Type: Permanent

Location:

Cary, NC, US

About us

Based in Parma, Italy, Chiesi is an international research-focused pharmaceuticals and healthcare group with over 85 years’ experience, operating in 30 countries with more than 6,000 employees (Chiesi Group). To achieve its mission of improving people’s quality of life by acting responsibly towards society and the environment, the Group research, develops and markets innovative drugs in its three therapeutic areas: AIR (products and services that promote respiration, from new-born to adult populations), RARE (treatment for patients with rare and ultra-rare diseases) and CAR E (products and services that support special care and consumer-facing self-care).

We are proud to be the largest global pharmaceutical group to be awarded B Corp Certification , a recognition of high social and environmental standards. We are a reliable company that adopts and promotes transparent ethical behavior at all levels.

We are committed to embrace diversity, inclusion and equal opportunities. In fact, we are a global family made up of different cultures, different genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities.

Chiesi USA

Chiesi USA is a specialty pharmaceutical company focused on developing and promoting products for the hospital, adjacent specialty and rare disease markets. We are a B Corp™ and Benefit company awarded Top Employer status for six consecutive years and certified as a Great Place to Work.

At Chiesi, we share an entrepreneurial spirit and act as a force for good, pursuing high social and environmental standards, to ensure the wellbeing of our people, patients, and communities. We offer a work environment where professionals have the opportunity to build a purposeful career focused on helping others while achieving a fulfilling work-life balance, meeting exciting challenges, and engaging in important and rewarding work.

What we offer

Chiesi offers competitive benefits, services, and programs that enrich the personal and professional lives of our employees. Our shared values of passion, innovation, trust and integrity bring out the individual talents and diverse perspectives of each of our colleagues. Our environment encourages each individual to reach his or her full potential and drive outstanding results. We celebrate that “Every one of us is different. Every one of us is Chiesi."

Who we are looking for

Purpose

Sr Manager, US Medical Affairs – Operations is a pivotal role that offers project management expertise to support the Medical Affairs team in the areas of project management, independent medical education, ISS, grants, sponsorships and financial accountability. This role necessitates a comprehensive understanding of Medical Affairs and a strong emphasis on project management, tactical execution and financial responsibility. This role will act as a central point of coordination with US medical affairs leadership and the therapeutic areas, ensuring seamless communication and effective collaboration internally and with cross matrix partners (e.g business excellence and customer experience and well as finance). The Sr Manager will also play a key role in driving Medical Affairs initiatives, managing critical projects, and ensuring the overall efficiency and effectiveness of the Medical Affairs team and its financial responsibilities.

Main Responsibilities

• Work in close partnership within US medical affairs team and other cross-functional team partners to strategically develop standard processes and procedures for medical affairs activities, including, but not limited to, independent medical education, investigator sponsored studies and financial reports.

• Support activities to further medical affairs initiatives, independent medical education, investigator-initiated studies, financial reports and collaboration across cross-functional partners to create greater efficiencies.

• Partner with and assist with month-end closing activities and reconciliations related to budget tracking, billing, accounts receivable, and expense accruals.

• Work in close collaboration to plan, coordinate and execute all logistics related to independent medical education and investigator studies.

• Support material development and logistics for internal review process for all externally for the review and evaluations of independent medical education and investigator sponsored studies. Where appropriate, respond to customer inquiries regarding billing issues and provide exceptional customer service.

• Manage/perform project closeouts and reconciliations.

• Development and execution of communication tools for medical affairs activities.

• Provide medical affairs support on project teams as applicable.

• Participate in benefit/risk ratio assessment for vigilance and establish calendars and project tracking and maintain project trackers and metrics as requested including functional audit preparation.

Experience Required

• 5 years of experience in a project management role with at least 2 years of direct experience in medical affairs operations or similar.

• Demonstrated in depth knowledge and experience in planning, management, and oversight of activities and deliverables, preferably within Medical Affairs.

• Strong knowledge of and ability to implement Medical Affairs concepts and operational practices with financial responsibilities and communication.

• Proven experience with successful management and interaction with medical affairs vendors, with a focus on purchase orders, accounts payable, and financial reports and reconciliation.

• Proven track record of managing multiple projects and/or programs concurrently with cross matrix collaboration.

• Deep knowledge and ability to use project management software and tools, as well as Smartsheet and Teams channels.

• Experience in strategic and tactical planning and execution and developing and implementing processes and procedures.

• Ability to design, implement and lead multiple projects, setting deadlines, assigning responsibilities, and monitoring progress towards goals.

• Ability to use Microsoft applications effectively; in particular, experience using basic to intermediate formulas in Excel is preferred.

Education

Bachelor’s Degree required.

Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.

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