Administrative Assistant II (CAPs)

Manages CAPS day-to-day office administration functions. Responsible for the overall efficient operation of CAPS front office. Encompasses supervision of part-time office employees; client scheduling responsibilities; coordinating clinical staff schedules; and customer service duties.

Duties and Responsibilities:

• Responsible for the confidential clerical functions of a professional counseling and consulting office.

• CAPS psychological services are typically confidential in nature.

• Communicate effectively with CAPS staff members and with other offices and individuals across campus and in the community.

• Maintain and demonstrate knowledge of CAPS mission and services as well as being familiar with all other offices in Student Services.

• Work with various computer applications including Word, Excel, the University's Banner system, as well and scheduling and record keeping software.

• Other duties as assigned

Additional Duties

• Maintain a professional, knowledgeable, and helpful demeanor in all telephone communications; answers and directs phone calls to appropriate provider.

• Acts as CAPS purchasing-card coordinator. May be asked to help with some budget management duties.

• Submits Check Requisitions, Purchase Requests, Travel Authorizations, Travel Reimbursements

Education and Experience Requirements:

• High school graduate.

• Completion of two years of college or university secretarial or business-related course work, or four years full-time business/medical-related secretarial work.

• Excellent interpersonal skills.

• Time management and multitasking skills.

• Dependability, reliability, initiative also including professional appearance and demeanor.

• Computer skills typically seen in office settings and the willingness to learn new programs as needed.

• Two years ongoing experience in a professional business/medical office

Preferred Qualifications:

• Two years ongoing experience in a professional business/medical office including; customer relations, generally accepted clerical procedures, collections, telephone etiquette, computerized appointment scheduling.

• Familiarity with higher education settings. Sensitivity to patient/clients concerns at a level that instills confidence.

• Ability to learn and adapt to policies and procedures typically seen in both educational and professional counseling areas.

Documents:

• Resume

• 3 Professional

• References

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To apply, visit https://apptrkr.com/5508189

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