Description

Corporate Overview: CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life.

Division: CRST Equipment Solutions is our sales and service division. We pride ourselves on providing drivers with new equipment that they, and our customers, can depend on for safe, timely service. Our experienced team includes corporate maintenance, warranty, internal maintenance, licensing, external maintenance, independent contractor maintenance, and equipment.

Job Title: Maintenance Administrator

Location: Onsite in Cedar Rapids, IA (3930 16th Ave SW, Cedar Rapids, IA 52404)

Job Schedule: Wednesday - Saturday (8:00 AM-7:00 PM)

Job Summary: The Maintenance Administrator position is responsible for providing customer service and overseeing equipment breakdowns including all mechanical/accident repairs outside of CRST service locations for all CRST operating groups. This position has a unique twist in that the drivers own their own equipment and we are offering an above and beyond service to these great people! Inspection, repair, and maintenance of equipment, machinery, facilities, and infrastructure within an organization are essential tasks. Maintenance professionals play a crucial role in ensuring the efficient and reliable operation of assets, minimizing downtime, and maximizing productivity. They may also analyze data, identify failure patterns, develop maintenance strategies, and implement reliability improvement initiatives.

Compensation: $19.00/hr Starting Wages (Pay Bi-Weekly) *A final amount is dependent on factors including prior relevant experience, knowledge, and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range. For roles that are commission or bonus-eligible, your recruiter can share more details regarding the specifics for these positions.

Essential Duties and Responsibilities:

Coordinate with professional driver/operations department to ensure equipment is routed to a service provider for preventative maintenance (PMs) and repairs.

Monitor the progress of repairs with external service providers, record updates as needed, and complete repair orders in Transman (CRST Equipment Solution's operating system).

Answer and coordinate inbound/outbound phone calls.

Inform CRST Operations daily of equipment status.

Negotiation of repair and labor costs with external service providers.

Perform invoice/com check reconciliation.

Perform other customer service duties and tasks as assigned.

Emotional Intelligence Skills:

Customer focused

Patience with people but quick to act in response to their breakdown need

Great trouble shooter

Willing to leverage your strengths within a small team

Positive communicator

Humble and wiling to assist others in the team when needed

Motivated to make an impact in the CRST Mission of delivering on our promises

Job Requirements:

Successful completion of a CRST background check and drug screen is required.

High school diploma or GED is required.

Did You Know?

CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.

We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.

CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!

CRST Core Values: Safety is at the core of all we do | Integrity in every decision and action | Commitment to the success of employees, customers, agents, contractors, and communities.

EEO Commitment: All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Hiring Notice: Offers of employment are contingent upon successful completion of a background check, drug test, and MVR (if applicable).