This position is primarily responsible for configuring endpoints, servers, workstations, and pre-staging network/system appliances in a rack or for configuration. Individuals should be prepared to go onsite to Red River Datacenter as requested. This position also plays a secondary role in managing customer assets while stored in the Red River warehouse to ensure the accuracy of inventory.

Primary Position Tasks:

• Ability to follow a defined standard operating procedure when imaging client workstations and dispatch hardwareas requested by RRMSclients.

• Intermediate knowledge of configuring systems i.e.: computers, network storage, and servers.

• Ability toco-leadendpoint refresh projects, on occasion acting as the secondarypoint of contact with the ability to use numerous imaging concepts such as Intune, Autopilot, SCCM, MDT, JAMF, Apple Business Manager

• Ability to read drafts and understand technical instructions, engineering plans, technical designs, and other system integration-related documents

• Co-leads multiple pre-staging tasks such as: configuring servers, switches, routers,storage, and other technical devices.Assist with pre-staging tasks such as configuring servers, switches, routers, storage, and other technical devices.

• Assist with the configuration of multiple unified racks at once (rack/stack/configure/label/cable) from multiple OEMs.

• Ability to communicate and adhere to other members of the Integration Support team and other entities of Red River.

Minimum Education/Certification/Experience Requirements:

• Education: High School Diploma/associate degreerequired

• Required Experience: 2+ years of experience in IT within the imaging and/or integration environment.

Preferred Education/Certification/Experience:

• AWS Certified Cloud Practitioner or Microsoft 365 Fundamentals or Microsoft Technology Associate.

• Basic knowledge/experience working with Intune, Azure AD, AutoPilot, SCCM, Apple Business Manager, and JAMF

• Minimal of 2years of experience working with Windows Operation Systems and MacOS

Knowledge , Skills, and Abilities :

• Beginner knowledge ofWindows and MacOS

• Demonstrated ability to assist with the managementof an asset inventory and reconcile data, ensuring high levels of accuracy.

• Working proficiency with standard ticketing and inventory management tools (IE: ServiceNow, Autotask, Unanet, Smartsheet, Excel)

• Understanding of Active Directory, Share Point, MS Exchange, MS Office 365, and MS 365 portal.

• Strong communications skills and possess the ability to provide complete accurate documentation.

• Basic to Intermediateunderstanding of MDT/WDS/SCCM - Manage/Update Golden Images

• Ability to be a self-starter and possessgood time management skills. 

• Ability to negotiate outcomes with clients and management team.

• Understanding of virtual hypervisors such as VMWare and Hyper-V

Essential Elements (Mental; Physical; Equipment used):

This position requires remaining in a standing/walking position for multiple hours throughout the workday. May be required to help with equipment installation. Lifting of up to 50 lbs may be required.

This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.

Special Requirements:

This position requires travel throughout the local area (DC, MD, VA) and extended regions as needed.  Reliable transportation and a valid driver’s license are required, and tolls and parking are reimbursed. (Mileage over and above the standard commute is reimbursed pursuant to Red River’s travel reimbursement policy.)

Security applications will be required to be installed on the laptop and the phone (2FA).

Must be able and willing to come to the Red River office in Chantilly, VA daily.

Must be willing to take after-hour dispatch to client site or Red River Datacenter

Must be a US citizen and can meet clearance requirements as needed.

Basic Qualifications:

• U.S. Citizenship Required

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here (https://redriver.com/wp-content/uploads/2023/12/Benefits-At-a-Glance-2024-1.pdf) . If you are ready to join a growing company, please submit your resume and cover letter (optional).

EOE M/F/DISABLED/Vet

Red River is an equal opportunity employer and makes employment decisions based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where Red River operates. Red River will not tolerate discrimination or harassment based on any of these characteristics.

Red River does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.

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Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That’s what it means to Rock the Red. Are you ready?

• We work with purpose, looking to disrupt the status quo in meaningful ways.

• We act with integrity, showing respect for all and demonstrating our commitment to ethics

• We value collaboration and work as a team to accomplish goals

• We elevate creativity, and support curiosity to re-imagine the use of technology

• We have a strong work ethic, and seek continuous improvement in all we do

• We embrace philanthropy, working together to drive positive change and lasting impact within communities around us

Please see the linked document below for our consumer privacy notice. The notice provides you with information about what Red River Technology LLC and its affiliates (collectively referred to as “Company”, “we”, “our” or “us”) may collect about you, how this information may be used by Company, your privacy rights and the Company’s obligations in accordance with California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA").

https://redriver.com/wp-content/uploads/2023/08/CPRA-Notice-to-Employees-updated30.pdf

https://www.dol.gov/agencies/ofccp/posters