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Koniag Government Services Organizational Change Management Assistant Director in Chantilly, Virginia

KPS

Job ID 2475119

Koniag Professional Services, LLC , a Koniag Government Services company, is seeking an experienced Organizational Change Management Assistant Director to support KPS and our government customer. This is a remote opportunity.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Position Overview:

Facilitates and supports the development of content and configuration changes, packages, and defect adjudication.

  • Serves as liaison between the clinical, business and information technology communities

  • Contributes to sub-specialty reports; produces metrics toward Issue Resolution process and direct system outputs

  • Supports approved catalog maintenance activities

  • Facilitates solution area owner and/or working group in key decision-making regarding specialty activities

  • Assists in informational and decision briefings to TMI Branch Chief, DHA HI Division Chief, and higher-level leadership

Responsibilities: The Healthcare Data Analyst will support the following tasks/areas:

  • Work with the Organizational Change Management Team and the client on processes redesign for Ticket Resolution and sustainment processes within the Health Informatics sustainment organization

  • Improve ways that the client interacts with other aspects of DoD, FEHRM and VA Healthcare positively creating efficiencies within the branch

  • Coordinate with core functional teams to understand current processes and create improvement opportunities

  • Educate new working group team members on configuration processes (i.e. issue resolution (SaAB process), working group member roles and responsibilities, defect review process, etc.)

  • Assist with documentation of and supporting materials for new internal processes

  • Work with implementation team to define configuration specifications and business analysis requirements

  • Report on common sources of technical issues or questions and make recommendations to the team

  • Developing communication strategies to aid with key insights and findings to the team

  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Qualifications:

  • 6 + years of organizational development or change management experience

  • Previous experience working for Defense Health Agency or other Healthcare organization is preferred

  • Working Knowledge of DHA suite of Electronic Health Care applications, to include MHS GENESIS (Preferred)

  • Demonstrated experience working with process mapping, organizational design, communications strategy and planning, leadership development, facilitation skills and strategy

  • Capable of project management coordinating activities

  • Strong written and verbal communications skills including technical writing skills

  • MS Office, Visio, PPT, SharePoint

  • Familiarity with Military Health Systems and/or Defense Health Agency

  • Military experience preferred

Preferred Certifications:

  • Bachelor’s degree (Masters Preferred), in Psychology, Organizational Development, or related business discipline

  • CCMP, PROSCI, MBTI, DISC, EQi 2.0, Green Belt, HR Analytics Certifications desired

Working Environment & Conditions

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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