CTG is seeking to fill a Scanning Operator Level 1 opening for our client in Chantilly, VA.

Location: Chantilly, VA

Duration: Ongoing contract

Purpose: Assist with operational accountability for managing all aspects of digital imaging and scanning to meet contractual SLAs and ensure customer orders are complete per specifications.

Scope: This position is key for ensuring the accuracy of digital imaging processes and enhancing customer satisfaction through efficient document management.

Duties:

• Assist with the day-to-day operations within a Digital Imaging Center, focusing on digital imaging and related duties.

• Ensure customer issues and escalations are resolved or further escalated as appropriate.

• Conduct quality checks on work to ensure accuracy and adherence to standards.

• Adhere to safety procedures and logical/physical security requirements.

• Work independently and as part of a team; perform backfile duties for absent coworkers.

• Receive, sort, and process mail documents and packages, ensuring timely delivery.

• Validate and prepare documents for scanning, including removing bindings and inserting slip sheets.

• Operate high-speed scanning equipment, perform quality checks on scanned images, and index images according to customer specifications.

• Other duties as assigned by Lead or Manager.

Skills:

• Excellent verbal and written communication skills.

• Strong attention to detail and ability to manage large volumes of documents.

• Proficiency in MS Office and data entry.

• Familiarity with administrative tasks and document preparation.

• Ability to handle confidential information with discretion.

Experience:

• Minimum 1 year experience in a Customer Service environment.

• Data entry experience or background as an Office Clerk is a plus.

• Experience in a digital imaging or document management role is advantageous.

Education:

• Minimum High School Diploma.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Recruiter Emily Drew at emily.drew@ctg.com . Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.