Job Information
Acclaim Technical Services Senior Field Engineer (2024-0192) in Chantilly, Virginia
Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.
We are actively hiring a Senior Field Engineer with TS/SCI clearance and polygraph to join our Mission Technology and Solutions Business Unit, working in Chantilly, VA. Approximately 30-40% CONUS travel will be required for this position.
The Senior Field Engineer will deploy, install, and maintain servers, routers, edge switches, telecommunications systems, UPS systems, and desktop PC hardware in support of customer operations. This is a fast-paced program that requires someone who works well in a dynamic environment.
The Field Engineer will be responsible for procedural input to the planning, preparation, and execution of all projects. Responsible for the technical direction, leadership, and training of less experienced staff. Must have the ability to complete complex assignments without direction and direct those engineers that are more junior. Ensures that systems are implemented in a tight time frame and within budget. Additional Field Engineer duties shall include but are not limited to the following:
Evaluate data centers for the installation of equipment.
Install applicable equipment (with racks if needed)
Perform onsite testing of equipment and coordinate with other engineers.
Install an d connect applicable cables.
Coordinate pick-up and delivery of equipment.
Troubleshoot network connectivity issues.
Add/remove physical connectivity to various networks for users.
Perform physical setup and configuration of desktop hardware and software to include external peripherals.
Develop solutions to technical issues with hardware and software in multiple areas or disciplines.
Build workstations per established procedures.
Provide software and hardware support.
Required Qualifications:
Education: Degree in Electrical Engineering, Computer Engineering, Computer Science, Systems Engineering, or related field; or if no degree, 8-10 years of related experience performing engineering functions on programs of similar size, scope, and complexity.
8+ years as an engineer supporting technical programs
Experience in IP Related Services: TCP/IP, UDP, ICMP, PPP, and SIP
Experience installing and maintaining Cisco routers and switches
Experience with commercial PBX and associated telephones, VOIP/data telephony
Experience with UPS systems and AC/DC power systems, to include installation/connection
Working knowledge of CAT 5 and CAT 6 cable, connectors, and demonstrated capability of fabricating required equipment
Experience working with SONET rings and associated hardware
Experience using Remedy, VISIO, and MS Office
Current TS/SCI with Poly is required.
Equal Employment Opportunity / Affirmative Action
ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by federal, state or local law. It is the policy of ATS not merely to refrain from employment discrimination as required by the various federal, state, and local enactments, but to take positive affirmative action to realize for women, people of color, individuals with disabilities and protected veterans full equal employment opportunity. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.
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