The Customer’s office is responsible for building and operating a hybrid-cloud mission infrastructure and services, hosting dozens of COTS, GOTS, and custom applications, as well as a large data lake. The system has on-premises components deployed at multiple data centers, as well as use of commercial cloud resources. The Customer requires a candidate with a diverse background and strong organizational skills to facilitate the accreditation and document systems deployments across the environment.

Requirements

• Must have an Active TS/SCI with Full Scope Polygraph *

• 10+ years of relevant work experience.

• Demonstrated experience as a technical help desk position supporting various versions of the Windows platform, internet browsers, and sponsor developed applications used in a high paced business environment

• Demonstrated experience of multiple desktop programs, configuration and debugging techniques, such as Check_MK, Splunk dashboards, ServiceNow, SharePoint, Active Directory and sponsor developed applications

• Demonstrated experience managing multiple priorities, eliciting information from customer, and gathering and maintaining information related to incidents

• Demonstrated experience tailoring technical response to all levels of technical experience

• Demonstrated experience maintaining granular level documentation and preparing for various levels of technical ability and management

• Demonstrated experience with TCP/IP and general networking issues

• Demonstrated experience providing superior customer service and support

• Demonstrated experience resolving issues efficiently and contributing to the improvement of the infrastructure

• Demonstrated experience troubleshooting technical issues and applying critical thought to problems

Benefits

Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients.

Why ENS?

• Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS

• 401k Contribution from Day 1

• PTO + 11 Paid Federal Holidays

• Long & Short Term Disability Insurance

• Group Term Life Insurance

• Tuition, Certification & Professional Development Assistance

• Workers’ Compensation

• Relocation Assistance