If you are in located within commutable distance of Chappaqua, NY , you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

CareMount Medical, P.C. is the largest independent multispecialty medical group in New York State, providing comprehensive medical care of the highest quality to over 640,000 patients in more than 45 locations throughout Westchester, Putnam, Dutchess, Columbia, and Ulster counties and New York City. Founded in 1946 as Mount Kisco Medical Group, CareMount has grown to over 600 physicians and advanced practice professionals representing more than 40 different medical specialties. CareMount is affiliated with world-class organizations including Massachusetts General Hospital, Mount Sinai Health System, and Memorial Sloan Kettering Cancer Center. CareMount offers on-site laboratory and radiology services, endoscopy and infusion suites, and operates eight urgent-care centers. Our physicians are frequently recognized as best doctors in respected publications and have been featured in lists including New York Magazine’s “Best Doctors,” Westchester and Hudson Valley Magazine’s “Top Doctors” as well as in Castle Connolly Medical’s “Top Doctors.” For additional information about CareMount Medical and its specialties, please visit: www.caremountmedical.com .

The group has always maintained a firm commitment to each of our patients...to provide high quality medical and surgical care in a warm, friendly setting, and in a caring manner. Each and every member of our professional and support staff is dedicated to this ideal - physicians, nurses, technicians and support personnel. Responsible for Insurance Verification/Eligibility and assisting/answering questions for CareMount Medical staff.

This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime.

We offer 2 weeks of training. The hours during training will be 8:00am to 4:30pm, Monday - Friday.

Our office is located at 480 Bedford Rd, Chappaqua, NY. Employees will be required to work some days onsite and some days from home.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Verify insurance eligibility utilizing Phreesia verification platform, insurance carrier websites, or calling the insurance carrier.

• Receive and review Insurance Identification Forms from scheduling departments to identify non-participating insurance carriers to ensure proper notification is provided to the patient.

• Support various departments to determine if Legacy CareMount Medical participates with the patient’s insurance.

• Assist Front Desk staff on how to correctly enter insurance into the billing system and to advise if Legacy CareMount Medical participates or does not participate with the patient’s insurance.

• Enter insurances and bill out all applicable dates of service in the billing system for ambulatory care and newborn patients.

• Open and distribute interoffice mail as well as faxed documents for the Insurance Eligibility Department.

• Perform insurance entry audits and provide feedback to Front Desk staff.

• Performs audits of matching patient charts identified by staff via e-mail to determine if charts are duplicates.

• Processes merges of duplicate patient charts within the practice billing system.

• Monitors and updates Patient Merge jobs scheduled within the practice billing system.

• Processes Veterans Affairs authorizations.

• Assist in any special projects assigned by Supervisor.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED

• Must be 18 years of age OR older

• 2+ years of Insurance experience in the medical field in a Front Desk or Insurance Verification role

• Knowledge and understanding of how to identify the correct Insurance from reviewing an insurance card

• Experience with a healthcare billing system

• Proficient in Microsoft Office applications including Word, Excel, and Outlook

• Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm, Monday - Friday. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

• Motivated and enthusiastic team player

• Ability to multitask in a fast-paced environment

• Organizational skills with great attention to detail

• Positive interpersonal skills and professional demeanor

• Expectation of confidentiality on all business matters

Telecommuting Requirements:

• Reside within commutable distance of Chappaqua, NY

• Ability to keep all company sensitive documents secure (if applicable)

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy

• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

New York Residents Only: The hourly range for this is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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