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University of North Carolina at Charlotte Academic Advisor in Charlotte, North Carolina

Position Number: 001787

Department: College of Engineering (Col)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

The Electrical & Computer Engineering ( ECE ) Advising Center serves undergraduate and graduate students within the department’s academic programs, students in transition, and prospective high school and transfer students in the Electrical & Computer Engineering Department. The Academic Advisor will serve as a member of the ECE Advising team that serves undergraduate programs within the department. The primary purpose of the Advisor will be to advise electrical and computer engineering students on registration, degree progression, student success, and graduation. The ECE Advising Center uses a developmental model approach so that students develop the knowledge skills and personal accountability needed to explore their academic and co-curricular options, evaluate and track their progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines. Advising services encompass a range of interactions with students ranging from individual and small group meetings to email and social media, among others. The Center also provides orientation to new students, support to first-generation college students and transfer students, and intervention programs for at-risk students, and graduate students. ECE advisors have the ability to work autonomously in a complex, team-oriented academic office with significant student traffic, have a commitment to student success and the ability to listen and analyze academic needs, will collaborate with faculty in the Electrical and Computer Engineering Department to provide additional information/services/programming to majors and graduate programs. The ECE advisor will also provide assistance with course schedule building, textbook orders, and undergraduate website updates, generate reports on academic progression, registration support, and graduation-oriented advising, and develop a thorough working knowledge of campus support services and referral processes.

The entry-level academic advisor is primarily an implementer of a developmental advising model that involves a tailored series of interactions and communications using advising tools and systems designed to address the specific needs of the students served by the ECE Advising Center. This tailored, developmental approach acknowledges that individual student profiles and those of student cohorts may differ not only at the onset of the student’s academic experience but throughout their academic career. The advisor must have the experience, education, and background necessary to serve the educational function of an advisor, however, he or she is doing so in a context developed by the Center and in collaboration with more experienced colleagues and the Associate Chair of Undergraduate Programs. Specific functional areas include:

  • Academic advising

  • Targeted advising

  • Transfer student advising

  • Minor student advising

  • Pre-registration advising

  • Student services support to undergraduate students in ECE

  • Other academic support services include course schedule building, textbooks, conference room management, support of visits/job fairs, student event planning, etc.

  • Commitment to student success and the ability to listen and analyze academic needs.

  • Collaboration with faculty in the Electrical and Computer Engineering Department to provide additional information/services/programming to majors

  • Reporting on academic progression and graduation-oriented advising

  • Thorough working knowledge of campus support services and referral processes

  • Provide backup for other ECE Undergraduate and Graduate Academic Advisors

Minimum Experience / Education:

  • A master’s degree in academic advising, student services, higher education, engineering, or a related field is required.

  • Related experience involving student academic advising in a higher education setting is a plus.

  • The candidate must also be attentive to detail, possess strong organizational skills with the ability to prioritize while multi-tasking, and manage tasks in an efficient and timely manner.

  • Excellent communication and interpersonal problem-solving skills are a must.

  • Ability to interact effectively with advisees, staff, and faculty required.

  • A viable candidate must comprehend and abide by federal and university student confidentiality requirements.

  • Proficient use of computers (Microsoft Access, Excel, Word, PowerPoint, Google Drive) is necessary.

Preferred Education Skills and Experience:

A working knowledge of BANNER , Connect, and DegreeWorks or other academic advising systems is a plus.

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