Description

AWS is seeking a world class sales professional to manage our global customer and partner relationship with a strategic banking financial services enterprise customer.

The Account Manager is responsible for partnering with the customer to build strategic relationships, articulate a clear vision and generate business value. Successful AMs sell to the most strategic level within the account and implement a broad strategy for earning customer acceptance and service implementation. They work with diverse AWS groups (executive, solutions architecture, business development, marketing, alliance partners, enterprise support, product teams and professional services) to support customer needs. This includes responsibility for downstream sales and technical resources. Developing formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.

** For more information on Amazon Web Services, please visit http://aws.amazon.com

Key job responsibilities

• Lead the AWS customer account team.

• Identify trusted advisor relationships with key customer contacts.

• Work with internal AWS teams (executives, solution architects, business development, marketing, partners, enterprise support, service teams and professional services), as well as external systems integrators and independent software vendors, to support the best business solution for customers.

• Define a CXO relationship strategy within the customer, coordinating executive business reviews, and maintaining customer satisfaction levels.

• Exhibit strong leadership presence and command group meetings. Be seen as an authority in communicating via email, phone, and face-to-face. Write executive briefing documents for senior executives at the company.

• Operate with significant autonomy and discretion. A high degree of decision making is required in routine customer engagement; business judgment is critical.

• Manage sales pipeline via Salesforce and facilitate stages of a sale.

• Participate and lead in the negotiation and closing of legal agreements and contracts.

• Maintain an operating knowledge of AWS’s service catalog and relate them to solving customers’ business problems.

• Help define product requirements by understanding and evangelizing the needs of customers. Feedback via product feature requests and the product/service teams.

• Work with marketing and communications to develop formal references, PR and case studies highlighting impactful customer activity and workloads running on AWS.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.

Basic Qualifications

• 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience

• 10+ years of business development, partner development, sales or alliances management experience

Preferred Qualifications

• 5+ years of building profitable partner ecosystems experience

• Experience developing detailed go to market plans

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.