We are currently recruiting for an Accounts Receivable Specialist in our Accounting Department in Charlotte, NC.  This role is responsible for the management of weekly aging while interacting with the customer to collect outstanding balances and resolve remittance discrepancies in a professional and timely manner via phone and email.

Key Job Duties include: 

• Reviewing open accounts for collection efforts.

• Making outbound collection calls in a professional manner while keeping and improving customer relations.

• Resolves client-billing problems and accounts receivable delinquency, applying good customer service in a timely manner.

• Collect customer payments in accordance with payment due dates.

• Identify issues attributing to account delinquency and discuss them with management.

• Review and monitor assigned accounts and all applicable collection reports.

• Provide timely follow-up on payment arrangements.

• Mail correspondence to customers to encourage payment of delinquent accounts.

Requirements:

• Business to business collections experience preferred, 1+ years of customer service experience 

• Problem solving and analytical skills required.

• Ability to organize, prioritize and multi-task in a fast-paced environment.

• Detail oriented with focus on accuracy. 

• Creative and capable of identifying and completing critical tasks independently and with a sense of urgency.

• Proficient in Microsoft Office with intermediate to advanced Excel skills. 

Why Choose Us?

G&W Equipment, Inc. offers job stability, career advancement, competitive pay and employee referral incentives.

We offer: 

• 401(k) plan includes a 100% company match up to the first 6% of savings

• Annual Years of Service Bonus

• Medical Insurance - HSA and PPO options

• Dental Insurance

• Vision Insurance

• Short and Long-term Disability - No cost to you!

• Life Insurance - company paid with option to purchase more

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