AML Platform Risk - Business Control Manager

Jacksonville, Florida;Hunt Valley, Maryland; Lincoln, Rhode Island; Rolling Meadows, Illinois; Chandler, Arizona; Charlotte, North Carolina; New York, New York; Pennington, New Jersey; Jacksonville, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

This is a Business Control Manager focusing on driving execution of control enhancements within Preferred Banking & Investments. Key focus of this role is to partner with business and support teams for prioritizing, sponsoring and implementing multiple and varied change initiatives driven by regulators, 2nd Line of Defense, Business and Controls. Through identification of control opportunities, formulation of effective solutions, alignment of strategies and execution of the portfolio of initiatives, this high-level individual contributor will drive effective risk management within the Preferred Business.

This role will exercise autonomy and is responsible for delivery and execution of technical solutions to satisfy AML Operational, Business and Financial Crimes requirements.

Responsibilities include:

• Defines program and project requirements, processes and procedures by working closely with key stakeholders.

• Works closely with project sponsors, cross-functional teams, and partners to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives

• Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators

• Works with other program/project managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution

• Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.

• Develops project schedules and milestones.

• Participates in the continuous improvement of processes.

• Serves as primary contact to senior leaders and executives for critical change initiatives. Communicates, influences and negotiates to obtain necessary resources or decisions for execution.

• Sets clear and defined responsibilities and accountabilities for key program / project roles.

• Participates in strategic and horizontal activities as directed by leadership and key business partners.

• Proactively identifies and escalates emerging risks to the business.

• Works with high autonomy and independence to lead multiple large – medium scale risk projects that has cross channel impacts.

• Establishes routines to execute and deliver on project tollgates.

• Evaluates project / program performance, proactively identify trends for enhancement and modification.

• Develops and presents project plan summaries for leadership.

Required Qualifications:

• Strong ownership skills to understand need and act quickly.

• Adaptable and flexible to drive change at all levels in the organization.

• Ability to prioritize and juggle multiple priorities to meet performance goals.

• Excellent organization and time management skills, navigates complexity, prioritizes tasks and able to execute.

• Excellent attention to detail, self-motivated and ability to work with a high degree of independence.

• Ability to turn complex ideas into structured and actionable solutions.

• Demonstrated ability to influence and drive change.

• Strong interpersonal skills, including the ability to easily engage others in dialogue, influence without direct authority/control, convey sincere interest in building relationships.

• Proficiency with Microsoft Suites (PowerPoint, Excel) and collaboration platforms (SharePoint, Confluence, etc.).

• 5+ years professional experience in program and project management work including process design (demonstrating and leading large scale cross channel initiatives).

• Thorough understanding and familiarity with change management standards (including but not limited to PPRT, Risk Assessment, Materiality, JIRA).

Desired Qualifications:

• Advanced working knowledge of Anti-Money Laundering (AML) and related policies, procedures, processes and standard.

• Work experience with AML GCOR, audit and risk partners.

• Certified Anti-Money Laundering Specialist (CAMS) or similar technical designations.

• Strong understanding of Retail Banking and Investments business, processes and products.

• Project software / program proficiencies (Microsoft Projects).

Enterprise Job Description:

This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

Responsibilities:

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards

• Performs monitoring and testing of controls, identifying issues and control improvements for remediation

• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts

• Manages the performance and productivity of team members that conduct quality inspection reviews

• Ensures timely execution of QA activities including control execution, case management, and results reporting

• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews

• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Additional Skills Used:

• Controls Management

• Oral Communications

• Risk Management

• Stakeholder Management

• Strategy Planning and Development

• Continuous Improvement

• Drives Engagement

• Influence

• Strategic Thinking

• Talent Development

• Data and Trend Analysis

• Decision Making

• Monitoring, Surveillance, and Testing

• Problem Solving

• Quality Assurance

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1133 Ave Of The Americas - 1133 Ave Of The Americas (NY1533), US - RI - Lincoln - 670 George Washington Hwy (RI1541)

Pay and benefits information

Pay range

$99,800.00 - $156,500.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.