Wells Fargo Consumer Lending

Wells Fargo's Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending, Auto, Credit Cards & Merchant Services, Personal Lending & Retail, Consumer Lending Control, and Consumer Lending Shared Services.

The Position

This new General Manager of a Manufacturer Captive Finance partnership within Wells Fargo Auto will collaborate with corporate executive teams from the partner as well as internal partners and senior executive stakeholders to devise programs and strategies aligned to our partnership and business objectives. The General Manager role will oversee all aspects of the strategic partnership to ensure mutual core objectives are met. This executive will also work across multiple lines of business to identify and develop opportunities to deepen our partnership by leveraging the unique assets and capabilities available across Wells Fargo. This position will be a member of the Wells Fargo Auto Leadership team, reporting into the Head of Wells Fargo Auto.

Additional responsibilities include:

• Fully manage the P&L for the partner relationship; ensuring the portfolio performs within the established risk appetite and expected returns for the business

• Fully accountable for all commitments and deliverables with respect to the implementation and on-going delivery of the strategic partnership

• Lead and influence dedicated relationship management, Credit and Underwriting teams to support and grow the partner portfolio, requiring strong stakeholder management skills and the ability to identify and develop opportunities across multiple business lines

• Develop growth strategies to acquire new customers and build market share for the partner relationship

• Develop innovative strategies in support of the company's overall strategic objectives, inclusive of special programs and customer-centric initiatives; Lead investment requests as required

• Develop strategies to drive customer loyalty and engagement

• Negotiate program and contract amendments in support of the business

• Build and maintain strong relationships and regular communication with C-suite and executive leadership within Wells Fargo and partner organization

• Coordinate and lead a regular cadence of business reviews and collaborative discussions with partner

• Maintain strong risk management discipline in managing the strategic partner relationship, ensure the business follows established policies and procedures and has sound controls in place

• Track competitive movements for product features, pricing, customer experience, etc.; monitor vehicle trends and strategies and develop consistent processes to support the unique needs of the partner relationship

• Actively engage and fulfill responsibilities as a member of the Auto Leadership Team, including leadership of strategies and initiatives to deliver on Wells Fargo Auto's business plan

Required Qualifications

• 8+ years of Business Growth Strategy experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4+ years of management experience

Desired Qualifications

• Relevant experience in auto captive, auto finance, direct to consumer lending, business development, and/or experience leading a complex large-scale regulated business in alternative industries

• Strong credit acumen with proven success leading in transformational environment

• Significant negotiation experience

• Strong change management and leadership focus

• Exceptional quantitative and qualitative finance and analytical skills

• Demonstrated strategic thinking, problem solving and execution skills; insight and ability to proactively identify opportunities to innovate and improve the business

• Exceptional people leadership, relationship development and negotiating skills; ability to earn respect and trust among internal and external business partners and teams

• Proven experience in collaborating across teams and lines of business within large organizations

• Strong proficiency with executive-level presentation materials and briefings, and the ability to simplify complex subject matter into digestible executive communications

• A high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership

• Excellent analytical skills with the ability to leverage data and anecdotal feedback to structure complex problems and make decisions

• Demonstrated career of successful program implementations

Posting End Date:

14 Nov 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-402105-3

Updated: Thu Sep 19 03:35:15 UTC 2024

Location: CHARLOTTE,North Carolina