Job Information
University of North Carolina at Charlotte Institutional Research Reporting Analyst in Charlotte, North Carolina
Position Number: 000434
Department: Institutional Research (Adm)
Employment Type: Permanent - Full-time
Months Per Year: 12
Essential Duties and Responsibilities:
The Institutional Research Reporting Analyst supports the University’s administrative efforts by providing comprehensive data and analytical expertise. This role involves creating and maintaining datasets, delivering descriptive and predictive analytics, enhancing data visualization, responding to surveys and ad-hoc information requests, and improving institutional effectiveness through information and process integration. Analytical and reporting responsibilities span various subject areas, covering the entire higher education decision-support spectrum.
Representative Duties:
Assist the Director and Associate Director in analyzing and reporting institutional data
Design, write, and optimize complex queries to extract, integrate, and transform data to support institutional research activities.
Respond to internal and external data and report requests.
Develop, implement, and maintain datasets in the office’s data lake, encompassing admissions, enrollment, retention, graduation, financial aid, employment, and survey results
Collaborate with Institutional Effectiveness & Analytics and Assessment & Accreditation Staff to generate reports, support analytics, and advance data-informed decision-making across the University.
Collaborate with the Office of OneIT to conduct routine audits, and validation checks, and apply best practices in data governance to ensure the accuracy, completeness, and consistency of data.
Organize and present research-based information in narrative, tabular, and graphical formats including dashboards, visualizations, and presentations that effectively communicate findings to diverse stakeholders.
Perform additional duties as assigned to meet the evolving needs of the University.
Minimum Experience / Education:
Bachelor’s Degree. Ability to program in WebFOCUS, SAS , SQL , or similar database querying language.
Preferred Education Skills and Experience:
Knowledge of Banner HR/Student, or similar Enterprise Resource Planning system.
Experience in Higher Education – specifically in an Institutional Research Office or an office with a similar function.
Experience with data manipulation and analysis of different types of data files, large and complex datasets, and relational databases.
Experience in data visualization using Tableau, Power BI, or similar.
Experience in data extraction from databases (e.g. Oracle, Amazon Redshift) using WebFOCUS, SAS , SQL , or similar data management tools.
Ability to work under pressure with frequent interruptions and to effectively deal with ambiguity and changing project requirements.
Ability to interpret university policies and university stakeholders’ needs relating to institutional data.