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Lowe's Product Manager - AI Governance in Charlotte, North Carolina

Your Impact

The Product Manager owns the vision and strategy, roadmap, and feature definition for individual products within a product group. Responsibilities include writing stories to define outcomes and product requirements as well as planning and managing product features through the product development process.

This role manages the product backlog while prioritizing work and making product-related decisions based on the needs and expectations of customers and stakeholders.

Although this role is responsible for end-to-end delivery of products, which includes managing the product backlog and prioritizing work for the team, more day-to-day focus is placed on identifying key gaps in product features, capturing product requirements, and defining outcomes or Objectives and Key Results (OKRs).

The individual in this role identifies and manages projects independently while working closely with both internal and external partners.

What you will do

  • Define and monitor the key performance indicators and success metrics for our Responsible AI program

  • Leads the unification of governance functions (e.g., AI, Data, Privacy, Security) into the RAI framework

  • Develops and manages the AI governance roadmap, demonstrating expertise at the product level, building partnerships with relevant stakeholder teams, and making trade-off decisions

  • Collaborates with legal and compliance teams to prioritize and integrate AI governance into our product development processes

  • Keeps abreast of responsible AI frameworks, practices, related regulations, industry approaches

  • Builds and leverages solid working relationships with business and product stakeholders, other Product Managers, user experience and technology teams to facilitate successful adoption of responsible AI practices

  • Provides direction to cross-functional teams, including engineering, data science and business functions, communicating the framework roadmap and keeping everyone informed of updates

  • Influences the AI product planning process by communicating responsible AI requirements for AI product releases

  • Works with relevant internal and external stakeholders to identify and prioritize process-level issues and operational gaps; uses findings to determine short and medium-term risk and opportunities for the framework and drive further adoption

  • Tracks and reports on responsible AI adoption, utilizing feedback to drive associated actions; contributes to reviews and drives incorporation of feedback in future practice updates

  • Aligns efforts across product teams, prioritizing as necessary, and driving/facilitating adoption to maintain focus and appropriate momentum

  • Partner with AI platform teams ensuring governance features and controls are incorporated into the AI product lifecycle

  • Attends all stakeholder reviews, supplying product/feature results as necessary; provides input into business cases when new governance products/features are being developed

  • Represents team in product-level discussions with internal and external stakeholders; uses data analysis to address complex and ambiguous problems that may involve multiple stakeholder teams

  • Reviews and approves large requirements (Epics) and smaller requirements (Stories) based on product/feature strategy

  • Works closely with Learning & Development and numerous other internal and external parties to design and deliver comprehensive Responsible AI training,

  • Individual Contributor

Qualifications

Minimum Qualifications

• Bachelor's Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)

• 2 years of experience in two or more of the following: project management, product management, business analysis, program management or product marketing

• 1 year of experience in product and/or experience management

• Strong writing ability

• Experience in an agile software environment

• Experience working cross-functionally in a large organization

• Experience working closely with senior leadership

• Experience translating data into quantifiable actions/deliverables

Preferred Qualifications

  • Master's Degree in Business Administration or similar advanced degree

  • CSPO Certification

  • Knowledge of AI model lifecycle processes

  • Understanding of LLM’s and conventional ML

  • Knowledge of risk frameworks and assessments

  • Experience with compliance and/or governance related products

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range: $75,300.00 - $143,100.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

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