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Lowe's Product Manager in Charlotte, North Carolina

Job Summary

The Product Manager owns the vision and strategy, roadmap, and feature definition for individual products within a product group. Responsibilities include writing stories to define outcomes and product requirements as well as planning and managing product features through the product development process.

This role manages the product backlog while prioritizing work and making product-related decisions based on the needs and expectations of customers and stakeholders.

Although this role is responsible for end-to-end delivery of products, which includes managing the product backlog and prioritizing work for the team, more day-to-day focus is placed on identifying key gaps in product features, capturing product requirements, and defining outcomes or Objectives and Key Results (OKRs).

The individual in this role identifies and manages projects independently while working closely with both internal and external partners.

Product Manager - Nodestar

This role will be focused on ensuring business partners are aligned to Nodestar vision and OKRs. The role will focus on the customer experience and define and measure customer success metrics. The product manager will drive prioritization, while enabling clear user stories and delivering a high-quality product. The role owns the user journey for a given feature level and work autonomously to delivery toward those OKRs. This role will focus on collaborating closely with their Product Team and Business partners to influence features, build great stakeholder relationships, participate in product marketing and drive product plans for their defined product space. The Product Manager will drive clarity on the goals and partner with key stakeholders to track progress. This role will define objectives for their product, partner with product team and Engineering to develop OKRs and data/analytics to monitor health and business impact. Will partner with their Sr. Manager of Product to define key metrics and consistently monitor the health of the product independently.

Lowe's Nodestar Product offers the unique opportunity to work with a user interface (UI) along with backend technologies. This product provides business users with the ability to view, understand and manage inventory and sourcing decisions. In addition, Nodestar is also a configurator for sourcing providing actionable levers to enable business partners to control sourcing decisions.

Key Responsibilities

  • Build OKRs for product scope to support product portfolio and organizational OKRs. Drive alignment with business partners

  • Own customer/user journey for a given product/featurelevel

  • Take decisions that impact user experience on feature usability with engineering

  • Define and measures customer success metrics (customer happiness, efficiency, ROI)

  • Work autonomously to deliver towards OKRs

  • Clearly articulate how product features relate to the product vision and build a roadmap for all partners

  • Lead agile ceremonies and work with the team to provide clarity of expectations

  • Prioritize independently and ensure the delivery, support, and execution of a high-quality product

  • Influence features deliverables/trade-offs.

  • Work with the product leadership and provide input for engineering priorities of their defined product space

  • Align necessary workstreams from partners to achieve the value of their product.

  • Build great stakeholder relationships and work with product leadership to manage expectations

  • Participate in product marketing and use it to drive deep understanding of the product they own with peers and leaders.

  • Drive product plans for their defined product space. Leverage data to help drive alignment

  • Maintain collaborative working relationships/agreements to move work forward

  • Define objectives and data required for analytics needed either independently or in conjunction with business partners for their product

  • Provide input while partnering with leadership to develop OKRs/ metrics and create corresponding data/analytics to track the health and business impact. This includes functional and technical OKRs/metrics.

  • Define key metrics of the product and consistently monitor health of the product independently

  • Partner with engineering to build tracking/monitoring needed to get to the data

Qualifications

Minimum Qualifications

• Bachelor's Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)

• 2 years of experience in two or more of the following: project management, product management, business analysis, program management, experimentation or product marketing

• 1 year of experience in product and/or experience management

• Strong writing ability

• Experience in an agile software environment

• Experience working cross-functionally in a large organization

• Experience working closely with senior leadership

• Experience translating data into quantifiable actions/deliverables

Preferred Qualifications

• Master's Degree in Business Administration or similar advanced degree

• CSPO Certification

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range for CA, CO, HI, NJ, NY, WA: $75,300.00 - $143,100.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

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