Senior Delivery Lead - Technology

Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Position Summary:

The Restoral Services Program Lead position is in support of a Regulatory MRA requiring Bank of America to create and implement a reporting solution that can accurately depict the state of data backups across the firm.

Restoral Services Program Lead role supports the planning, coordinating and delivery of defined deliverables for the OCC Cyber Resiliency MRA 3. This includes:

• Coordination with a large number of individual application owners, and the tracking and organizing of information received from them.

• Creation of program level execution plans on setting backup and restoral compliance dates with individual application owners and the tracking of those items to completion.

• Influence and support executives, application owners and SMEs by facilitating operational deliverables within a collaborative team environment and delivering results

• Draft communications outlining Regulatory MRA Status and showcase execution improvement

Required Qualifications:

• 4-6 years of report development or management experience

• 4-6 years of extensive report creation in Microsoft Excel

• 4-6 years of experience with Tableau Software, to include version 2021.3+ Strong background in process design, project management, PMO management, or Regulatory MRA delivery

• Out-of-the-box thinking with the ability to identify new technology and/or process solutions

• Exceptional ability to think systemically

• Execution driven, highly collaborative and works through influence and engagement

• Ability to crisply define and communicate concepts and tailor messaging to audiences appropriately

• Working knowledge of general bank policies, programs and procedures

• Strong relationship management skills to navigate the complexities of gaining buy-in, building consensus and resolving conflicts

• Strong written and verbal communication that supports driving strategic direction while providing guidance and support of enterprise and other business management services

• Ability to establish and grow strong relationships while managing change across the CTI partners. Ability to learn and adapt quickly in making sound decisions while facilitating process working sessions

Desired Qualifications:

• Experience with Tableau Server software version 2021.3.7

• Experience with other industry BI/Reporting toolsets including Tableau, MicroStrategy, Cognos, Power BI, ThoughtSpot

• Experience with programming languages (Java, JavaScript, Python)

• Bachelor's degree in computer science or related field

Skills:

• Solution Delivery Process

• Analytical Thinking

• Risk Management

• Architecture

• Data Management

• Solution Design

• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.