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AIG Senior Software Engineer and Delivery Lead, NA Casualty in Charlotte, North Carolina

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

The Senior Software Engineer and Delivery Lead, NA Casualty will be accountable for managing technology, program and project delivery, technology standards, security and innovation for multiple Underwriting applications in the Casualty line of business. In this role, you will be responsible for and take ownership of end-to-end application delivery including building application architecture landscape, design and developing new product enhancements and oversight of production support, working closely with key business and operations stakeholders and support teams. This role is also accountable for the day to day IT operations for multiple lines of business and you will work closely with the Global Production Support and Infrastructure organizations to ensure that services are monitored and maintained within agreed tolerances, and that all business critical services are proactively patched and updated in line with Architectural and IT Security standards. This is a senior technical level role that is expected to have hands-on development, architecture and design skills

What you need to know

  • Strong experience is mandatory working in the Insurance industry across one or more lines including Casualty / Underwriting.

  • Have a strong understanding of technology and architecture design and development skills.

  • Hands on AWS Architecture, multi cloud domain, digital transformation, IT modernization experience.

  • Large-scale systems integration involving on-premises technology and public cloud platforms.

  • Experience architecting and deploying production cloud workloads on AWS.

  • Collaborate with actuarial, reinsurance and underwriting teams to implement business requirements into underwriting applications.

  • Proactively identify opportunities for improvement and contribute to the development of new methodologies.

  • Oversee monthly portfolio roll-up for the entire enterprise and optimize process to improve efficiency.

  • Provide ability to build and maintain custom tools to help the company better manage catastrophe risk.

  • Experience / support in managing large infrastructure and application management.

  • Good insurance domain experience (property, casualty)

  • Communicate effectively and build relationships with key stakeholders to understand their needs, priorities and work to build trust and rapport.

  • Stay-up to date on the latest trends and technologies and contribute to the development and implementation of the company’s technology strategy.

  • Promote line of business knowledge and understanding, working with the business and your team to clarify and refine these.

  • Drive education and adoption of Digital, introducing innovation and being an advocate for what technology can provide. Challenge the business and IT to find the most relevant, most appropriate technology, based on your deep digital experience and your knowledge of the line of business and requirements.

  • Take accountability for successful delivery of current and future projects to deliver enhancements and new IT capabilities to the business, implement new products and refresh legacy technology.

  • Own risk identification, management, and escalation as it relates to Technology and relevant regulatory requirements.

  • Make day-to-day decisions on the operational elements of the technology team’s deliverables, managing escalations received from the business.

What we’re looking for

  • 10+ years of relevant experience and a bachelor’s degree in computer science or information Systems, 5+ years leadership in application development , maintenance and delivery with a proven track record of success.

  • Solid experience in developing underwriting applications. Knowledge of Insurance Rating platforms is desirable.

  • Extensive and proven experience in Technology roles in Insurance, delivering medium and large-scale programs.

  • Strong leadership and team management skills

  • Strong proficiency with SQL and DB2.

  • Programming skills in a language such as JAVA, J2EE, JAKARTA technologies, dotnet, VBA, Spring Framework, Spring Boot and Angular is required. Knowledge of IBM ODM / Drools Rules engine is an added plus.

  • Strong understanding and experience in SDLC / AGILE methodologies.

  • Experience of driving education and adoption of Digital technologies through introducing innovation and being an advocate for what technology can provide along with challenging the business and IT to find the most relevant, most appropriate technology, based on a high level of digital experience, and knowing a business and its requirements.

  • Stay up to date on the latest trends and technologies in modeling.

  • Experience of leading an IT function, working in matrix managed environments, stakeholder management that can result in multiple changes.

  • Team player, ability to work effectively in challenging and complex environments.

  • Big picture/strategic thinker.

  • Clear and confident communicator, ability to challenge and influence change at a strategic level.

Veterans are encouraged to apply.

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .

Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG PC Global Services, Inc.

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