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Honeywell Service&Repair Technician II (1st shift) in Charlotte, North Carolina

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

As a Service & Repair Technician Level 2 here at Honeywell, you will be accountable for providing exceptional service and repair solutions to our customers. You will play a crucial role in ensuring the timely and efficient delivery of service and repair operations, maintaining a strong focus on customer satisfaction. Your technical expertise and problem-solving skills will be key in diagnosing and resolving complex issues.

In this role, you will have a direct impact on the success of our organization by delivering high-quality service and repair solutions to our customers. You will be accountable for troubleshooting, repairing, and maintaining a wide range of equipment and systems. Your attention to detail and dedication to excellence will contribute to the overall efficiency and effectiveness of our service and repair operations.

KEY RESPONSIBILITIES

• 1st shift 9:00am - 5:30pm Monday - Friday

• Diagnose and troubleshoot equipment and system issues

• Perform repairs and maintenance on various equipment and systems

• Ensure timely and efficient delivery of service and repair solutions

• Maintain accurate records of service and repair activities

• Work with cross-functional teams to address customer issues and escalations

• Active participation in all aspects of the HEM Configuration and Depot process.

•Configuring and deploying customer’s Handheld Products. Ex: Honeywell / Samsung / Apple / Zebra devices

• Assists in lab continuous improvement efforts (i.e., process improvement, variation reduction, cycle time reduction, cost reduction)

•Ability to work rotating shifts including weekends and holidays

US Person Requirements

Due to compliance with US export control laws and regulations, candidate must be a US Citizen, US permanent resident, or have asylum or refugee status in the US

YOU MUST HAVE

• 2+ years of experience in service and repair

• Strong technical skills and knowledge of equipment and systems

• Excellent problem-solving and troubleshooting abilities

WE VALUE

• Associate's degree in a related field

• Experience in customer service

• Strong communication and people-oriented skills

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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