At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Technology Policy Manager will support information technology policy management, implementation and adherence. The candidate will be primarily responsible for the following responsibilities around Policy, Document, Tech Writing, and Word Experts.

Support the policy management lifecycle including change triggers, i.e. changes in environment, laws/rules/regs, audit/exam findings for development of new or changes to existing policies and the following subsequent activities:

• Policy drafting and supporting program confirmation to manage and monitor policy

• Stakeholder socialization

• Committee approval

• Gap assessment

• Implementation

• Ongoing monitoring

Support policy and risk management activities to enable the policy management process and compliance with the enterprise policy governance model as follows

• Managing policy activity in compliance with enterprise expectations and requirements

• Managing policy content, materials, documentation and evidence

• Socialization and management of policy reviews and timelines

• Supporting policy implementation and compliance

• Managing reviewer lists

• Working in an enterprise policy management system

Administration including version controls, tracking implementation, exam evidence, user documentation, business line training, reporting and accuracy and completeness of data.

Basic Qualifications

• Bachelor's degree, or equivalent work experience

• Typically more than six years of applicable experience

Preferred Skills/Experience

Seeking an effective, competent, proficient professional, who is autonomous, results driven, can operate in an environment with competing priorities.

The candidate will have the following skills and experience:

• Expert level knowledge of Microsoft Word.

• Working level knowledge of MS Excel, MS PowerPoint, MS SharePoint (lists, documents and user administration), Archer and ServiceNow.

• A strong working background and understanding of the policy management lifecycle with experience managing a portfolio of 10+ policies

• Experience with regulatory, legal and contractual requirements impacting financial institutions particularly in the operational risk area, i.e. FFIEC, SOX, PCI, GLBA, and industry frameworks and best practices related to policy management, security and information technology risk management

• Understanding implementation of common security frameworks, i.e. NIST CSF, ISO 270001, CIS, CSC, etc.

• General knowledge and understanding of security related technologies and practices including authentication and authorization systems, endpoint protection, encryption, network segmentation strategies, incident management, and vulnerability management

The ideal candidate will also exhibit the following:

• Ability to independently perform complex tasks and apply/connect information to other activities, tasks and work efforts and influence adherence to processes

• Excellent technical writing and verbal communication skills

• Ability to build and maintain relationships across diverse teams

• Skilled at balancing competing priorities and requirements to deliver projects and business as usual work

• Careful attention to detail that will ensure audit and regulatory evidence is complete and accurate

This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $102,340.00 - $120,400.00 - $132,440.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.