As an experienced Registered Nurse, the RN Transfer Coordinator is responsible for the intake and logistics of facilitating outside hospital patient transfer requests for all clinical divisions and acuities. This role serves as a critical liaison between referring physicians, healthcare providers, and receiving units to optimize patient care, bed placement, and resource utilization. The coordinator is responsible for communicating with various internal and external customer involved with patient transfers and medical center operations, and initiate appropriate escalation of services and conditions if or when needed. Coordinator will use clinical experience and knowledge to gather the appropriate clinical information needed to provide patient clinical presentations and updates to UVA physician teams, and will escalate any identified concerns for patient condition changes to the appropriate teams, based on the information provided by the referring facility. The transfer center coordinator is responsible for assisting with any duties and activities related to patient transfers and consultations to ensure that the referring provider’s and patient’s needs are met.

• Serves as front-line liaison between outside referring facility customers and the UVA Health System for all non-intensive care and acute care level patients

• Understands and properly uses all communication equipment, programs, and technology

• Maintains a positive and professional work environment

• Identifies potential areas for improved operations and care

• Performs telephonic patient triage and processes requests for assistance with acute patient transfers and/or admissions of patients from medical facilities

• Demonstrates the knowledge and skills to secure relevant patient care data and identify key patient issues; understanding the relationship between assessments, interventions, and patient responses; skilled in documentation, assessments and cognitive interventions.

• Provides medical interpretation of diagnoses and specialized patient care needs, recognizing critical and emergent situations, and connecting the referring physician with the appropriate UVA physician/service

• Provides clinical insights and overall level of care information to physicians

• Provides health care access through the accurate gathering of demographic, sponsorship or guardian data, as well as insurance, financial and statistical information from a variety of sources

• Demonstrates the ability to triage and prioritize patient information and communicate an accurate clinical presentation of the patient for accepting physicians

• Identifies health needs based on assessment and utilization of guidelines. Facilitates appropriate disposition based on assessment, triage guideline parameters and clinical judgment

• In addition to the above job responsibilities, other duties may be assigned

Position Compensation Range: $41.26 - $54.52 Hourly

MINIMUM REQUIREMENTS

Education: Graduate of an accredited nursing program required. Bachelors of Science in Nursing Degree is preferred and required within 5 years of hire date for all new hires.

Experience: 3 years of experience as med/surg, critical care, or ED bedside RN is required, 5+ years of experience at bedside in these areas is preferred.

Licensure: Licensed to Practice as a Registered Nurse in the Commonwealth of. Virginia required. Valid Virginia Driver’s License (VADL) may be required

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.