Classification: Exempt / Non-Bargaining

Position may be located remote. #LI-Remote

Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Consolidated Communications is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Consolidated, our employees make the difference. We welcome and value individuals from different cultures, with diverse life and work experiences and educational backgrounds.

The Process Improvement Leader will play a pivotal role in driving technology enablement across the organization, ensuring the successful execution of our ongoing business transformation. This individual will work cross-functionally with business partners to shape and implement projects that align with the company's strategic and operational goals.

• Strategic Leadership: Collaborate with the CIO and functional leaders to develop a technology-enabled process roadmap that supports improving company performance objectives. Ensure organizational alignment and the successful delivery of key process improvement initiatives by driving technology solutions, implementation and optimization that will transform business processes.
• Stakeholder Management: Partner with internal business leaders to understand operational and technical requirements and translate needs into innovation opportunities. Promote solutions-driven collaboration and facilitate an understanding of technology's role in enabling success. Provide regular updates on project status, risks, and overall performance.
• Portfolio Management: Oversee the management of project portfolios, ensuring alignment with the company's strategic goals. Assist in developing meaningful KPI's. Ensure effective decision-making regarding trade-offs, scope changes, and resourcing.
• Team Leadership: Build and develop a high-performing Process Improvement/PMO team with the technical skills and shared vision required to drive technology transformation. Foster a culture of accountability, excellence, collaboration, and growth.
• Standards Development: Establish and maintain project management standards, methodologies, and best practices to ensure consistent project execution and delivery across the organization.
• Continuous Improvement: Lead initiatives to evaluate and adopt new tools, technologies and methodologies that enhance organizational efficiency, effectiveness and quality.

• Master's degree or equivalent with 10-15 years relevant experience, including 5+ years managerial/leadership experience.
• Proven track record of successfully leading complex project portfolios in a fast-paced, technology-driven environment.
• Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels of the organization.
• Demonstrated understanding of telecommunications products, Business and Operational Support Systems, field operations, and network design and construction.
• Leadership experience including recruiting, motivating, objective-setting and performance management.
• Experience negotiating vendor agreements to achieve desired outcomes.
• Ability to learn, retain and synthesize information quickly with a strong analytical mindset for problem-solving.
• Proficiency in MS Office, Project Management and GIS tools, with the ability to analyze data and create clear, impactful communications.

We are proud to offer a comprehensive and competitive benefits package:

• 401(k) matching
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Tuition reimbursement
• Paid vacation and personal days
• Paid holidays
• Employee Assistance Program
• Annual bonus program to eligible employee's based upon organization performance

Pay range (commensurate with skills and experience): $89,528 - $135,571

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.