In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Critical Environment ( CE) Instrumentation Engineer Manager.

As a CE Instrumentation Engineer Manager, you will manage a team of exceptionally skilled engineers tasked with maintaining, implementing, and driving innovations in industrial controls. This also includes ensuring the availability, data quality, reporting, and security of all Industrial Control Systems (ICS-BAS/EPMS) within the Data Centers. This opportunity will allow you to collaborate with a diverse group of industry experts across Information Technology (IT) and Critical Environments (CE) domains within Microsoft's mission-critical 24x7x365 data centers.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CE Instrumentation Engineer Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on personal and professional development for all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Manage a team of highly qualified engineers to deliver reliable, scalable, and high-performance solutions, while fostering a culture of accountability and excellence.

• Utilize telemetry analytics to drive informed decision-making, proactively identifying and addressing issues to optimize system availability and performance.

• Maintaining Industrial Control Systems (ICS-BAS/EPMS) availability, data quality, service and change management, reporting, and the security of all ICS systems in the Data Centers.

• Site level ICS program and project management, and both govern and directly participate in the execution of global initiatives related to ICS systems.

• Managing, servicing, and governing Microsoft’s electrical and mechanical industrial control systems (ICS) to include servers, applications, networks, and device infrastructure deployed within Microsoft’s 24x7x365 mission-critical datacenters.

• Governing logical and physical access, approval, and permissions related to all ICS systems, networks, workstations, and servers that provide datacenter monitoring and controls.

• Empowering a culture of safety and security in global datacenter operations by complying with CO+I’s safety programs and policies and completing compliance knowledge assessments.

• Embody our culture and values

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, or systems engineering

• OR equivalent experience

• 1+ years people management experience, particularly managing a global Industrial Controls System teams

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications :

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Controls Engineering or related field AND 8+ years technical experience in software engineering, network engineering, service engineering, or systems engineering

• OR equivalent experience.

• Experience building and leading an Industrial Controls Engineering team for Data Center Infrastructure. 

• 3+ years people management experience, particularly managing a global Industrial Controls System teams

• 3+ years experience managing cross-functional, cross-organizational team projects

Service Engineering M4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until December 15, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .