Description

One of Robert Half's Fortune 500 clients is offering a role for a Desktop Support Technician based in Chicago, IL. If you have 3+ years of desktop support experience, apply today!

Key Responsibilities:

• Provide deskside support for end users as per tickets dispatched from the Service Desk.

• Stage devices in preparation for deployment to end users.

• Perform break/fix support for government-funded computing devices (e.g., PCs, laptops, mobile phones).

• Deploy and retrieve end-user devices as needed.

• Install specialty software and assist with Information Security matters.

• Assess and diagnose issues with printers, fax machines, and multifunctional devices.

• Provide A/V support in conference rooms and assist with Video Teleconferencing.

• Install printer toner and maintain print devices.

• Support after-hours activities as required by the customer.

  Requirements

Qualifications:

• High School Diploma and 3+ years of IT Technical Support Experience.

• Experience working on customer sites, preferably in a government or similar environment.

• Excellent written and verbal communication skills.

• Ability to multitask and function effectively in a fast-paced environment.

• Ability to acquire a Public Trust security clearance

  Desired Qualifications:

• Past experience with the Department of Justice or similar government agencies.

• Bachelor’s Degree in a related discipline with relevant experience in IT support roles.

• Familiarity with the ESA V-ATR program (Antitrust Division).

  Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .